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Troubleshooting
1. The nozzle does not heat up
· Check if the silicone falls under the nozzle. If it did, reattach it after the nozzle cools down and then restart the printer.
· Check if the nozzle cable is loose. Turn off the printer, plug the cable back and then turn on the printer using the power switch.
(It is forbidden to plug the cables when the power is on.)
2. Extrusion problems
· Check if the extrusion motor is working properly. If not, please consult our after-sales customer service.
· Unload the filament, cut off the end of the filament, then straighten the top and reload.
· Set the temperature to 250 degrees and load filaments for 2-3 times to push out the residue in the nozzle.
· Check if the nozzle has been blocked. If it did, heat up the nozzle and set the temperature to 250°F, then clean the hole
(0.4mm) at the end of the nozzle with the nozzle cleaner.
3. The print does not stick to the base plate.
· Check if the slicing temperature meets the required temperature for filaments.
· Check if the distance between the nozzle and the base plate is too wide. If it did, calibrate the base plate and adjust the distance.
4. U-disk not read
· Check if the U disk is damaged. Plug in the U disk and try again.
· If the U disk does not match the printer, please check whether its file system is FAT32; If not, please format the U disk and
modify its file system to FAT32.
5.The printing is paused or interrupted
· Check if the filament has been consumed. If it did, replace the filaments.
· Check if the filament is broken.
· Check whether the nozzle is clogged. If it did, clean the nozzle.
· Check if the filaments and spool are wrapped or crossed.
For more user manual and instructions, please visit www.aoseed.com/support/XMaker.
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