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Explains the CODAC display elements, turning on/off, and setting assistance modes.
Covers turning the bike on/off, setting assistance modes, and using the walking assistant with the TFT display.
A comprehensive list of error codes and their potential causes for troubleshooting e-bike issues.
How to operate the LED display, set assistance modes, and understand battery status indicators.
Essential advice on handling, chemical safety, and avoiding battery damage or voiding warranty.
Step-by-step guide for safely charging the e-bike battery, including connection and indicator lights.
Covers warranty inspections, claim processes, and conditions that may void the warranty.
This manual describes the Apache e-bike, an electrically assisted bicycle designed to enhance the riding experience with motor support. The e-bike functions as a helper, assisting the rider with pedaling and ensuring comfort. The motor activates only when the rider is actively pedaling and turning the cranks, with crank movement detected by a special sensor in the bottom bracket. The maximum speed with motor assistance is approximately 25 km/h, after which the motor automatically turns off, allowing the rider to continue as with a normal bike. If the battery runs out or the electric motor is turned off, the rider can still reach their destination using their own strength without resistance.
The electric motor can also be activated via a control button or accelerator, but only up to a maximum speed of 6 km/h. This feature, known as "walking assistant," is useful for maneuvering the e-bike when walking alongside it. Higher speeds cannot be achieved without active rider assistance. Apache e-bikes comply with the European norm EN 15194-1, meaning they are considered normal bikes under Road Traffic Law. A driver's license is not required for these e-bikes, and they can be freely ridden on cycling trails. A cycling helmet is mandatory only up to 18 years of age, but its use is strongly recommended for all e-bike users.
Before each ride, it is crucial to check the functionality of the brakes and the battery's state of charge. Always wear a cycling helmet when riding an e-bike.
Riding an e-bike is similar to riding a normal bike. Simply start pedaling, and the motor will activate according to the set assistance mode. The motor automatically turns off when the rider brakes. For models with hydraulic disc brakes, this may not apply as their levers might not be equipped with the necessary sensors. If the rider stops pedaling, the motor will turn off after two seconds. Upon reaching 25 km/h, the motor automatically deactivates and reactivates when the speed drops below this limit. The motor will not operate if the rider is not pedaling or is turning the cranks backward.
Long-term riding at low motor speed with a high assistance mode can lead to overheating and potential motor damage. In such cases, it is recommended to reduce the assistance mode. External electromagnetic forces, such as radars, can influence the e-bike's function.
To turn the e-bike on and off, first activate the battery by pressing a button on its body. Then, press and hold the power button on the display controller for 5 seconds. The system can be turned off in the same manner. For frame batteries, hold the button for 4 seconds. The system will automatically turn off after 10 minutes of inactivity to save energy.
The assistance mode can be changed within a range of 0-5 by pressing the "+" and "-" buttons. Mode 5 is the highest assistance, while mode 0 provides no electric motor assistance. The display automatically sets to mode 1 upon startup. During a ride with low engine speed and high assistance mode, the motor might vibrate briefly. If this occurs, immediately decrease the assistance level.
The walking assistant can be activated by pressing and holding the "-" button on the control display. For the walking assistant to activate, the assistance mode must be set between 1-5. This function aids in manipulating the e-bike, especially when walking alongside it. The e-bike's speed will be between 4-6 km/h. The walking assistant will turn off immediately when the button is released. It is important not to block the e-bike after activating the walking assistant, as this can damage the motor.
Information displayed on the screen, such as trip length, total distance, maximum speed, average speed, remaining range, and total time, can be cycled through by a short press of the "i" button.
To turn the display backlight on or off, hold the "+" button for 2 seconds. In low light conditions, the backlight turns on automatically. If it turns off, manual activation is required. The backlight intensity can be adjusted in the parameter settings, which also controls the front/rear lights on Tour models.
Temporary data (trip, time, average, max) can be erased by pressing the "i" button twice. "rES" will appear on the display. Select the option with the "+" and "-" buttons and confirm with the "i" button. Temporary data is automatically erased after reaching 99:59 hours of total ride time or if the display is turned off.
To access parameter settings, press the "i" button twice within approximately 0.3 seconds. Use the "+" and "-" buttons to navigate menu items and change settings. Confirm choices with the "i" button. To exit, press the "i" button twice within 0.3 seconds. The mode automatically exits after 10 seconds of inactivity.
The display is equipped with a micro USB port for charging mobile devices (5V/0.5W). Use an adapter or cable with a Micro USB-B connector to connect your device.
The battery is the most expensive component of the e-bike, requiring careful attention to recharging, storage, and handling. Lithium and its oxides are flammable when in contact with moisture. Never attempt to disassemble the battery, as this can cause damage, combustion, or even an explosion, and will void the warranty.
If the battery capacity is low, the motor will run irregularly. In this case, turn off the electric drive system and continue riding as if on a normal bike. Battery heating is normal and not a defect. The battery is protected by a temperature sensor and will automatically disconnect if it overheats. Allow it to cool to operational temperature before resuming your ride.
Always lock the battery and take the key when leaving the e-bike in public to prevent theft. The battery lock also ensures secure attachment during rides. Batteries without rocker switches have an automatic shutdown function after approximately 30 minutes (this period may vary by type). The battery cannot detect low display consumption, so it might automatically shut off during long rides with motor assistance off. Briefly activating assistance can prevent these shutdowns. Always turn off the battery before any manipulation.
Carrier Battery (Dakotah models): Turn on the switch on the back of the battery. To remove, turn the key 180°, grip the handle, and pull it out. Insert in reverse order. The state of charge is indicated by an LED on the back: 4 glowing diodes (3 green, 1 red) means fully charged; only the red diode means almost flat.
Integrated Battery (various models): Turn on by pressing the button on the upper part. To remove, turn the key 180°, move the safety lock towards the handlebars, grip the battery, and pull it upwards. To insert, place it on the lower contacts, then press the upper part until it clicks, and move the safety lock towards the seat. Lock by turning the key. Turn off by pressing and holding the button for 5 seconds. The state of charge is indicated by 3 LED colors: red (0-20%), green (20-80%), and blue (80-100%). The display provides more detailed information.
Seatpost Battery (various models): Turn on with the switch on the upper part. To remove, pull out the seat post and seat. The lock is at the bottom of the battery. Turn the key to UNLOCK, grab the handle, and pull upwards. Insert in reverse, ensuring the groove aligns with the leading batten. Insert carefully to avoid damaging the connector. Turn the key to LOCK to secure. The state of charge is indicated by an LED on the upper part: 4 glowing diodes (3 green, 1 red) means full; only red means almost flat.
Charging the Battery: Lithium batteries do not have a memory effect and can be charged after every use. For long-term storage, maintain a 60-80% charge level. The battery can be charged on or off the bike. Always turn off the battery before charging. Charge in a dry environment at room temperature (15-20°C). Charging below 0°C or above 40°C can severely damage the battery. Connect the charger to the battery first, then to a power source. The LED on the charger will glow red during charging and green when fully charged. Disconnecting the charger during the process will not damage the battery.
Always use the charger provided with your bike; using a different charger can damage the battery or electric system and void the warranty. If the charge indicator shows a flat battery, charge it as soon as possible to prevent permanent damage.
Factors Influencing Range: E-bike range is affected by trail profile, weather (ideal temperature is around 20°C, windless), rider and load weight, technical condition of the bike (well-greased and adjusted), tire pressure (underinflated tires increase consumption), riding style (more rider effort means less motor consumption), chosen assistance mode (higher mode means greater consumption), and current battery capacity. To maximize range, maintain the e-bike's technical condition, recommended tire pressure, and use the lowest comfortable assistance mode. Choosing the proper gear can also increase range and speed.
Battery Transport: Regulations for dangerous goods apply to battery transport. Intact batteries can be transported by private users without special requirements. Commercial users or third parties must adhere to special packing and marking requirements (e.g., ADR regulations). Only send a battery if its casing is undamaged. Seal free contacts and pack the battery securely to prevent movement. Inform the delivery service that it is a dangerous load.
Battery Storage: Store the battery in a dry, well-ventilated place, away from direct sunlight and heat sources, at temperatures between -10 to 40°C (optimally 15-20°C). If stored in a cold environment, warm it to 20°C before reactivation. Never leave the battery completely flat, as this can cause permanent damage. For long-term storage (e.g., winter), keep the battery charged to 60-80% of its capacity. Do not store it permanently connected to the charger or on the bike. Lithium batteries slowly discharge (5-10% per month) when inactive, so regularly check and recharge to 60-80% if capacity decreases. Li-ion batteries are fully recyclable and can be handed over at collection points or to your seller at the end of their lifespan.
Winter Storage: When cycling stops, store the e-bike in a dry place at 15-20°C. Remove the battery, ensure it's charged to approximately half its capacity, and then store it. Check its capacity monthly or bi-monthly, and if it has decreased, charge it for about an hour. Never leave the battery flat. If a flat battery is discovered, recharge it to half capacity, let it cool, then charge it completely.
When connecting the motor connector, ensure the molded arrows on both sides align. Use sufficient strength to connect it firmly; insufficient insertion can prevent the motor from working or damage it. When installing a brake disc, use original motor bolts (M5x8); longer bolts will block the inner part of the motor. After assembly, check brake functionality and ensure all threaded fasteners are tightened.
Never submerge the battery, charger, or other electronic parts in water or other liquids. Do not use a pressure washer (WAP) when cleaning the e-bike. Always remove the battery before washing the e-bike.
Regular maintenance ensures smooth operation, extends lifespan, and enhances safety. Keep the e-bike and its components clean using recommended cleaning materials. Regularly grease the chain with suitable oils. If riding in winter, clean the e-bike of salt after each ride, paying special attention to battery contacts and other electronic connectors. During any manipulation, ensure electronic cables are not damaged, as damaged cables pose a risk of electric shock. Regularly check the tightening of all joints and brake functionality. Inspect all components for wear or damage, looking for cracks on the frame, forks, stems, handlebars, damaged cables, or battery casing. Before any car repair or transport, remove the battery from the e-bike.
To prevent inner tube defects, using putty for defect prevention is recommended. When choosing child seats, bike trailers, or car carriers, consult an authorized Apache seller regarding the position of drive components, frame shape, and increased weight. Unprofessional manipulation outside the scope of this manual, use of unoriginal components (e.g., different battery), tampering with the e-bike's construction, or with the electronic system can damage the e-bike and void the warranty.
Assembly and Adjustment: For bikes with a hub motor, if disassembly is needed for transport or servicing, first disconnect the motor connector (about 20 cm from the motor entry). Then, loosen the brake shoe (if applicable), change to the smallest sprocket (for rear motors), loosen the motor nut with a flat wrench (no. 18), and remove the wheel. Reassemble in reverse order. When assembling the wheel with a hub motor, ensure the middle axle is properly positioned and the cable enters the motor from the bottom to prevent water damage.
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