What to do if my ApexDesk Indoor Furnishing shows 'E9' error?
If your ApexDesk Indoor Furnishing displays error code E9, it indicates a Motor A Hall signal malfunction. Unplug the power, wait 10 seconds, and plug it back in. Reset the desk. If the issue persists, switch the motor cables at the control box or replace the controller, then attempt another reset.
How to fix ApexDesk Indoor Furnishing columns not going up evenly?
If the columns of your ApexDesk Indoor Furnishing are not rising evenly, re-initialize the desk.
Why does my ApexDesk Indoor Furnishing wobble?
A slight wobble at standing height is normal for the ApexDesk Indoor Furnishing. However, to minimize excessive wobbling, ensure all screws are properly tightened and adjust the leveling studs.
What to do if my ApexDesk Indoor Furnishing desk does not go up or down?
If your ApexDesk Indoor Furnishing desk isn't moving, begin by checking all connections. Ensure the power cord is securely plugged into both the control box and a functioning power outlet. When initializing the desk, verify you're pressing the DOWN button, not the UP button. If the issue persists, try re-initializing the desk.
Why is my ApexDesk Elite Indoor Furnishing so noisy?
It is normal for the ApexDesk Indoor Furnishing to be noisier when one stage extends into the other. If the noise is unusually loud, apply a silicon-based lubricant.
Why does my ApexDesk Elite Indoor Furnishing wobble so much?
It's normal for the ApexDesk Indoor Furnishing to wobble slightly at standing height during use. Ensure all screws are tightened. If the floor is uneven, adjust the leveling studs.
Why are the columns on my ApexDesk Indoor Furnishing not going up evenly?
To address uneven movement in the columns of your ApexDesk Indoor Furnishing, unplug the power cord, wait 10 seconds, and then plug it back in. Then, re-initialize the desk. If the problem persists, switch the motor cables from one port to another at the control box and re-initialize one more time.
What to do if my ApexDesk Elite shows 'E11' error?
If your ApexDesk Indoor Furnishing displays error code E11, it indicates a height record error. Unplug the power cord, wait 10 seconds, and then plug it back in. Reset the desk.
What to do if my ApexDesk Elite shows 'E10' error?
If your ApexDesk Indoor Furnishing displays error code E10, it indicates a Motor B Hall signal malfunction. Unplug the power, wait 10 seconds, and plug it back in. Reset the desk. If the problem persists, switch the motor cables at the control box or replace the controller and attempt another reset.
What to do if my ApexDesk Elite Indoor Furnishing shows 'HOT' error?
If your ApexDesk Indoor Furnishing displays 'HOT', it indicates overheating. To resolve this, stop using the desk for 10 minutes to allow it to cool down.
Essential safety warnings for desk operation and user conduct.
Defines intended use and manufacturer's liability limitations.
Lists the Allen wrenches necessary for assembly.
Details screws, levers, and other hardware with quantities and uses.
Visual guide and list of all desk components and their quantities.
Instructions on checking parts and preparing the assembly area.
Secures the desk feet to the lifting columns using specific screws.
Connects top support brackets to the main beam using screws.
Places the assembled lifting columns into the main beam.
Fastens lifting columns to the beam using locking levers and handle mechanisms.
Attaches the control box to the underside of the desktop.
Connects the height controller, motor cables, and power cord to the control box.
Guides the user through the essential desk initialization process.
Explains how to program and recall custom height presets.
Mounts the assembled frame to the desktop and secures the controller.
Solutions for desk not going up/down or columns moving unevenly.
Addresses issues of excessive wobbling and unusual desk noise.
Explains how to perform a system reset to resolve common issues.
Covers errors like "Desk not initialized" (--) and "System failure" (E1).
Addresses issues like "Motor stalled" (E6, E7) and "Desk not synchronized" (E5, E9).
Includes "Power supply failure" (E4) and "Cable connection issues" (E8).
Covers "Anti-collision activation" (E11) and "Control system malfunction" (E0).
Instructions for attaching the tray to the beam and adjusting its position.
Details on inserting cable clamps into the tray for cable management.
Details max load capacity, speed, height range, and overload protection.
Covers frame width, foot length, net/gross weight, and package dimensions.
Information on controller type and anti-collision functionality status.
Outlines what is covered, for how long, and the applicable warranty terms.
Details items not covered by warranty and the exclusive remedy.
Provides contact details for customer support and technical assistance.
This document provides an assembly and user guide for the ApexDesk 71"/60" Elite Series Electric Height-Adjusted Sit to Stand Desk. It details the steps required to set up the desk, explains its core functionalities, and offers troubleshooting and maintenance advice.
The ApexDesk Elite Series is an electric height-adjustable sit-to-stand desk designed for indoor use in dry work areas. Its primary function is to allow users to easily switch between sitting and standing positions throughout their workday, promoting better ergonomics and health. The desk's height is adjusted via electric motors, providing a smooth and convenient transition between desired positions.
The assembly process is broken down into several steps, starting with securing the feet to the lifting columns, then attaching the top support brackets to the beam. A key step involves securing the lifting columns to the beam using L-shaped locking levers. These levers have a shorter axle bar and a curved longer handle, designed to securely clamp the legs to the crossbar. It's important to ensure both locking levers are correctly inserted and pressed down firmly until flush with the beam, and that the lifting columns are tightly secured without wiggling.
After assembling the underframe, it is recommended to connect the height controller cable, motor cables, and power cord to the control box and a power outlet. This allows for initialization and testing of the desk's functionality before mounting the desktop. The motor cables can be connected to either port on the control box and are interchangeable, which can be useful for troubleshooting.
The final assembly step involves carefully placing the assembled frame onto the desktop (a two-person job) and securing it using screws into pre-installed anchors. The controller is then secured to pre-drilled holes on the right-hand side of the desktop. If a different mounting position is desired for the controller, new holes may need to be drilled. Leveling studs on the feet should be adjusted to ensure solid contact with the floor and a stable desk.
The manual highlights several safety precautions, including ensuring no obstacles are in the desk's path, keeping the desktop clear of walls, and verifying that all cords are long enough to accommodate height changes. It explicitly states that the product is not intended for young children or those requiring supervision, and warns against sitting, standing, crawling, or lying under the desk. Users are also cautioned not to place objects taller than 20 inches underneath the desk and to avoid opening any components (lifting columns, control box, or controller) due to the risk of electric shock. Understanding the manual before installation or operation is strongly advised.
General| Product Type | Standing Desk |
|---|---|
| Frame Material | Steel |
| Height Adjustment | Electric |
| Desktop Material | Laminate |
| Color Options | Black, White |
| Noise Level | Less than 50 dB |
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