Apple II - Appendix E Apple II Family Differences

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lIow can I get l"rusol\",-an'?
You
can get public domain software for free or for a nominal charge
when you join an Apple user group. You should bring your own
blank, (omuttcd disks for the software.
Are parts for my Apple com puler ca5)' to get?
Apple's service is oriented toward modular repair, r2thcr than
supplying
parts to alStomcrs. See your .authorized Apple dealer for
service. Apple offers an inexpensive repair insurance called
AppleCare-, described in Appendix B. For dc~ils, talk to your
:tulhori~d Apple dealer.
Why docsn't Apple offer a O~)'ear WarTaClry on Its computer.>?
The Apple W-day warranty is the industry standard. It covers faulty
materials
or workmanship. Faulty electronic parts lcnd to fail early
(sometimes within hours), rather than ","'Caring out over months Of
ye:.us as medunical p,uts do. To detect faulty partS, m:;Iny Apple
dealers "bum in" a system tx:fore handing it over to the customer.
To burn in me2r\S 10 bve a rompulef on for a n.Jmbcr r:i houn with
a program running.
Does Apple offer a nuil-ordCT cualog?
No. Apple doesn't sell products direclly 10 customers. Your dealer
has up-to-date information about Apple products and will be glad
to
help you selca the items you need You l112y also ~t to look at
some of the independently published software caulogs (available
through your dealer, local library, or bookstore).
lIow do 1 dean my disk dffi'd
h's better nOi to clean your drive yourself. 11lc jackets of noppy
disks lubricate the disks as you usc them. If you have problems with
your disk dtive, sec your authorized Apple dealer for cleaning,
adjusting, or repair.
1 goI my Apple before llDO\'ed "'ill dealers in my newarca honor
the warranty and help me .... ith quesdons1
Any authorizcd Applc dealer will honor yOUt warranty. Apple
dealcrs arc trained to answer questions about Apple products.
Appendix A: ~ Apple I II