L
-
b:
L.:
L
L
.....
L:
....-
L
.....
L
.....
L
b
~
L
.....
L:
.....
L:
-
L:
.....
L:
.....
L
0..-
1-
Appendix
C
Troubleshooting
The
cardinal troubleshooting rule is Don
't
panic. Instead, observe
and
analyze. You might begin
with
"General Troubleshooting
Tips." If you gel a specific message Oike
OlSK
TOO
FAST)
or
have
a
specific
problem
(the
monitor
is
blank, a drive
doesn't
respond),
see
"Finding
and
Solving a Problem."
General
troubleshooting
tips
FolloWing these general troubleshooting tips
can
solve a variety
of
problems:
• If
the
problem occurs
when
you type something, check your
typing.
'!lle
computer
is
very
literal.
If
you
type
RYN
instead
of
RU~,
it
will
respond
with
an
error
message, as
it
will
if
you
type
a
lowercase 1
(e1)
instead
of
a 1 (one)
or
an 0 (oh) instead
of
a 0
(zero).
• Press Caps
lock
down. (Progr:ims designed for earlier models
of
the
Apple
[l
accept entries only in uppercase.)
• Check the
program manual's
error
message section.
• Check the
program manual
to
see
if
you did the problem
procedure
correctly.
• Get help from
someone
familiar with the program.
• Gel help
from your dealer. Dealers arc usually knowledgeable
about problems, ahhough they
may not know every feature
of
each
program
.
115
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