If
two
or
lhree attempts at aligning the disk don't work, contact your
dealer
for
help
or
a replacement. If
thc
problem
occurs with a
program disk, contact
either
the
dealer
who
wid
you
the
prognm
or
the publisher
of
the program.
sec
'verify
That a Disk
Is
Readable"
and
"Format a
Disk'
m the System Uttlilles
book
Dri'"e 1
whirs
brielly,
but
the
program
dot'sn'tSClrt.
Try
a different startup disk If
it
works,
the
problem
prawbly
lies
with the firs! disk.
It
might
not
have an opel1lting system on it,
or
it
might
be defective.
sec
the
dealer
who
sold
you
the
program
or
contact
the
prognm's
publisher,
Ir
different diSks
don't
work, sec
your authorized Apple
doler
for service You may
occd
to
have
drive 1 aligned
or
2djusted.
TIledisk
dri\~
won't
SlOp
whirring.
l1lcre's
no
disk in
the
drive,
or
the
disk in
the
drive isn't formauoo
Press ConlTol·Reset
to
SlOp
the disk drive, If the
problem
is with
the
startup
dri\OC,
put
a
program
disk in the drive
2nd
SUrt 2g2in Check
the
disk
tlut
wouldn't
respond
Is
It
formaucd?
A
5.2Hndl
disk is
not
h3ndling
lnfornJ3tion
propttly.
Symptoms include
the
disk not
recordmg
(saving) mformation, not
loading
previously sa\ocd information,
not
a1l2loging a
dna
disk,
or
mcs52ges telling
you
the
computer
can't
S2\"C
or
retric\'e d2ta
You m2ny not
be
positioning the disk properly in
the
disk drive,
\'('hen you insert a disk into the drive,
be
sure
that you fccl 2nd hear
it click
mto
p12ce. Close the
door
completely.
If
2 5.25-inch disk causes the problem, try
the
simple
procedure
in
"The
startup
disk
spins
without starting a
prognm"
earlier in this
section. Also
sec "Verify Th2t 2 Disk Is
Readablc'
in thc System
Utilities
book.
TIle
program
won't
SUrt-
All
you
see
is a squaI'C bracket
(])
prompt
:Uld a
blinking
rcaangulv
cursor.
TIIC
prompt
and
the
cursor mean you'rc in
the
Applesoft cnviron-
ment, ready
to
program.
The
reason is thaI the program
on
thc disk
isn't self-starting. (You're most
aplto
run into this situation witll
programs wriuen
by rriends
or
those acquired rrom a user
group,)
For DOS
3.3
disks, type CATALOG
and
press J{eturn. For ProOOS
disks, type
CAT
and
press Relurn.
120
AppendiX
c:
Trouble$hOO~ng
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