iPad General Troubleshooting — Eective iPad Troubleshooting 32
2010-04-30
Eective iPad Troubleshooting
IMPORTANT: These steps are not eective for all iPad issues. Apply only the steps
necessary to isolate and resolve the issue.
The troubleshooting steps that apply to existing devices running the iPhone OS can also
resolve most iPad operation, connectivity, and performance issues: Click links below for detailed
information on each topic.
• Ensure latest software updates have been applied to the iPad and you are using the latest
version of iTunes software.
• Recharge
• Restart the device
• Reset the device
• Remove content from the device
• Reset Settings on the device
• Reinstall iTunes on your computer
• Restore the iPhone OS on the device
• Erase All Content and Settings on the device
• Recovery Mode Restore on the device
• Device Firmware Update (DFU) on the device