Apple iPad - Page 34

iPad General Troubleshooting — Eective iPad Troubleshooting 34
2010-04-30
Restart
A restart forces the device to close all open les and powers o all hardware components. And,
a restart safely closes active applications and processes, preserving any data in the process.
Unless an issue is due to physical damage, a restart should be the rst troubleshooting step
you attempt.
The iPhone OS and applications use a combination of CPU and memory (RAM) resources. A
device restart can be an eective troubleshooting step in situations where sucient CPU and
RAM resources are unavailable.
A restart can quickly resolve a wide range of issues, including:
• Applications unexpectedly quit.
• Battery life is shorter than expected.
• Hardware is not performing as expected.
• Interface or applications are slow to respond.
• iTunes does not recognize or sync with the device.
To restart the iPad:
1. Press and hold the Sleep/Wake button until a red slider appears.
2. Slide your nger across the slider to turn o iPad.
3. To turn iPad on, press and hold the Sleep/Wake button until the Apple logo appears.
Note: If you cannot restart the device because it is unresponsive, a reset (next page), is an
appropriate troubleshooting step.