iPad General Troubleshooting — Eective iPad Troubleshooting 35
2010-04-30
Reset
If the device is unresponsive and restart does not work, the next option is to reset it. A reset
resolves only one specic issue: an unresponsive device you cannot restart.
Key Points:
• Reset only when you can’t restart the device normally.
• A reset removes all power for a fraction of a second to power o the device.
• A reset does not close open les or save data before the device powers o.
• A reset can potentially cause le or operating system damage, requiring a restore.
To Reset the iPad:
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until
the Apple logo appears.
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