iPad Symptom Charts — Connectivity Issues 72
2010-04-30
Deep Dive
Check Result Action Code
1. Note: Check camera/cards
compatibility. Not all camera/
cards will be compatible.
Check Camera Connector or
SD Card reader for debris,
contamination, corrosion, or
damage.
Yes Directly connect a digital
camera via USB (do not use
hubs or other USB devices
with the connector).
Clean or x if possible.
Go to step 2.
Check for out-of-warranty
repair option.
No Go to step 2.
2. Able to connect a known good
Camera Connector and/or SD
Card reader and USB camera
cable to iPad? Able to import
photos and/or videos?
Yes Issue resolved.
No Go to step 3.
3. Is issue caused by accidental
damage?
Yes The issue is not covered
under warranty.
Check for out-of-warranty
repair option.
No Covered if under warranty
Check for out-of-warranty
repair option.
F5D