Mac Pro (Mid 2010) General Troubleshooting — Troubleshooting Theory 19
2010-08-31
General Troubleshooting
Update System Software and Firmware
Important: Apply the latest software and rmware updates before you begin troubleshooting.
Computers sometimes exhibit symptoms that indicate the wrong Mac OS X system software is
Troubleshooting Theory
For general information on troubleshooting theory, refer to:
http://service.info.apple.com/service_training/en/006/troubleshoot/index.php?page=intro
Emerging Issues
For the latest on troubleshooting issues, refer to:
http://support.apple.com/kb/index?page=search&q=khot%20Mac%20Pro%20
Emerging%20Issue
Hardware vs. Software
For information on how to isolate a hardware issue from a software issue, refer to:
TS1388—Mac OS X: Isolating issues in Mac OS X
<http://support.apple.com/kb/TS1388?viewlocale=en_US>
TS1394—Mac OS X: Troubleshooting installation and software updates
<http://support.apple.com/kb/TS1394>
HT2956—Troubleshooting Mac OS X installation from CD or DVD
<http://support.apple.com/kb/HT2956>
For information on how to troubleshoot a software issue, refer to:
HT1199—Mac OS X: How to troubleshoot a software issue
<http://support.apple.com/kb/HT1199>
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