Mac Pro (Mid 2010) General Troubleshooting — Functional Overview 28
2010-08-31
Backplane Board
Hard Drive Thermal Sensors
(1 per drive)
* Intermittent shutdown
* Freezes or unstable system
* Noisy or fast fans
* Slow or reduced performance
* Drive spin-down
Backplane Interconnect
* No Power
* No boot
* Intermittent freezes
* Kernel Panic
AirPort
* AirPort not detected in
System Profiler
* Kernel panic on boot
or wi-fi data transfer
Internal Speaker
* No boot chime
* No or distorted sound
Processor Cage Fan - Front
* Intermittent shutdown
* Freezes
* Fast or noisy fans
* System runs hot
Processor Cage Fan - Rear
* Intermittent shutdown
* Freezes
* Fast or noisy fans
Bluetooth
* Bluetooth not detected in
System Profiler
* Intermittent Bluetooth
availability
* Data transfer or
pairing issues
Front Panel Board
(including front USB, FireWire
and headphone ports)
* No power
* Connectivity issues with
front ports
* No audio
* Intermittent power off
Optical Drive
Power and SATA
* Optical drive(s) not
detected in System
Profiler
* No startup from DVD
Optical Drive and
Power Supply Fan
* Intermittent shutdown
* Freezes
* Fast or noisy fans
* System runs hot
SATA Hard Drive 1
* Hard drive not detected
in System Profiler
* No startup from hard drive
* Boot to flashing ?
DC Power Supply
connection
* No power
* Intermittent power-off
* Power-off during heavy
CPU/GPU/PCI load
PCIe Fan
* Intermittent shutdown
* Freezes, graphics glitches
* Fast or noisy fans
* System runs hot
SATA Hard Drive 2
* Hard drive not detected
in System Profiler
* Hardware RAID issues
SATA Hard Drive 3
* Hard drive not detected
in System Profiler
* Hardware RAID issues
SATA Hard Drive 4
* Hard drive not detected
in System Profiler
* Hardware RAID issues
PCI Aux Power
* No video (where required
PCIe video cards)
* PCI cards not detected
PCIe Slots 1-4
* No video
* Freezes or unstable system
* Freezes during boot
* Kernel panic
* No hardware RAID (No boot)
USB 2.0
Firewire 800
Digital Audio
Analogue Audio
Gigabit Ethernet