Apple MacBook Pro 13 inch - Won’t Start Up

MacBook Pro (13-inch) Symptom Charts — Startup and Power Issues 36
2010-09-14
Won’t Start Up
Unlikely cause: display assembly, speakers, fan, camera, microphone
Quick Check
Symptom Quick Check
Power but no startup
• No startup chime, some video
activity, Apple logo, spinning
gear
• Startup chime with possible
beep tones
• Fan, hard drive spin or optical
drive reset sound
• Sleep LED is on , blinking or
went out
• Caps Lock LED toggles when
pressed
1. Reset SMC.
2. Verify startup process passes initial memory
checks – no beep errors or ashing sleep LED
indicators. Display activity is starting up.
3. Clear PRAM. Verify starts up from user drive.
4. Connect known-good external bootable device
and press Option (alt) key during startup then
select external startup device to bring up system
for diagnostics.
5. Verify presence and status of user hard drive. Use
Disk Utility to repair drive and le permissions.
Deep Dive
Check Result Action Code
1. Reset SMC and PRAM to set
default startup device to
internal hard disk drive.
Yes User hard drive bootable,
issue resolved with default
settings.
No System not starting up.
Go to step 2.
2. Is system indicating a memory
error with repeated sleep LED
1 or 3 ash sequence and beep
tones if sound is enabled?
Yes Troubleshoot memory issues.
Go to step 3.
No Continue with startup
sequence verication.
Go to step 4.
3. Reseat user memory and/or
swap in known-good memory
to isolate bad memory and
replace defective parts.
Yes User memory defective and
replaced. Continue to verify
startup process. Go to step 4.
X02
No Should known-good memory
fail in one or more slots,
replace logic board.
M07