APT 31691 - Troubleshooting Guide

7
TROUBLESHOOTING GUIDE
PROBLEM
SOLUTION
Water vapour and
humidity are not
produced.
Power plug: Unplug and then try again.
Power Failure: When the power is returned, try again. Tank
Installation: Make sure the tank is correctly attached. The
surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
Air blows but water
vapor is not
produced.
Excessive Water: Remove a certain amount of water from the base.
Detergent residue and/or oil ingredients from cosmetics, etc may
be in tank or filter; wash out tank, filter and try again. The surface
of the ultrasonic disk is dirty: Clean ultrasonic disk.
If you use hard water, replace with softer water.
Humidity level is low.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
The water in the unit is too cold: Replace with cool, but not cold
water.
The humidity has
a bad smell.
Poor maintenance or dirty water: Clean the product
thoroughly, and fill it with fresh water.
White dust is
forming on nearby
furniture.
Hard water may deposit a certain of dust. Dust in the air also
settles because of added humidity in the room. Use distilled water
if this becomes a nuisance. Remember to clean the filter interior
surface after use for a short time.
Unit has stopped
working.
No or low water. Unplug unit and refill tank.
Water is
accumulating
outside of unit or
area surrounding
unit.
Saturation of humidity. Lower mist control setting.
Unit not level and water is accumulating. Unplug and place on level
surface. Point spray away from objects. Raise unit on a water-
resistant level surface 2-3 feet off of floor.
Water dripping
when refilling.
Water remaining on bottom of tank. Wipe tank or tilt to drain before
transporting.
Increased noise
level.
Unit must be placed on a flat, level, hard surface. Make sure it is
NOT placed on a soft or absorbent surface.
Red light on
power button.
Indicates low water. Unplug and refill tank.
Water dripping when
refilling.
Water remaining on bottom of tank. Wipe tank or tilt to drain before
transporting.
Increased noise level.
Unit must be placed on a flat, level, hard surface. Make sure it is
NOT placed on a soft or absorbent surface.
Red light on power
button.
Indicates low water. Unplug and refill tank.