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Arlo Video Doorbell User Manual

Arlo Video Doorbell
60 pages
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Wired Video Doorbell
User Manual

Table of Contents

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Arlo Video Doorbell Specifications

General IconGeneral
Field of View180 degrees
ConnectivityWi-Fi 2.4GHz
AudioTwo-way audio with noise cancellation
Operating Temperature-4°F to 113°F (-20°C to 45°C)
Power SourceWired (8-24V AC)
Night VisionInfrared LEDs
Motion DetectionYes
CompatibilityWorks with Amazon Alexa, Google Assistant, and IFTTT
StorageCloud storage (subscription required)
Resolution1536 x 1536

Summary

Get to Know Your Arlo Video Doorbell

Video Doorbell Front View

Shows the front view components of the Arlo Video Doorbell, including microphone, lens, and button.

Video Doorbell Rear View

Details the rear view of the Arlo Video Doorbell, highlighting the reset button and wiring screws.

Installation Requirements

Lists the necessary voltage and wired doorbell/chime for Arlo Video Doorbell installation.

Get the Arlo App

Guides users to download and set up the Arlo app for managing Arlo devices.

Do More with Arlo

Suggests adding more Arlo devices and upgrading Arlo subscriptions for enhanced functionality.

FAQs

Addresses frequently asked questions regarding Arlo Video Doorbell compatibility, base stations, and pairing.

Video Doorbell LED

Explains the meaning of the LED indicators on the Arlo Video Doorbell during setup and after.

Tips for Optimal WiFi Performance

Provides guidance on maximizing WiFi signal strength and minimizing interference for the doorbell.

Test Motion Detection

Details how to use the Arlo app to test and adjust motion detection sensitivity.

Control Motion Detection

Explains how to manage motion detection and alerts using different modes like Armed, Disarmed, Schedule, and Geofencing.

Get Started with Your Arlo Video Doorbell

Voltage Requirements

Specifies the required voltage (16-24V AC) and transformer (10VA) for the Arlo Video Doorbell.

Check Transformer Voltage

Provides instructions on using a multimeter or checking the transformer label for voltage.

Use the Arlo App for Installation

Outlines the process of using the Arlo app to create an account and set up the doorbell.

Install the Power Kit

Guides users on installing the Power Kit in the chime box for consistent power.

Install Your Video Doorbell

Details the steps to install the Arlo Video Doorbell after the Power Kit setup.

Use Optional Wire Extensions

Explains how to use wire extensions and fasteners to lengthen doorbell wires if needed.

Connect Wire Extensions

Step-by-step guide for connecting wire extensions to the doorbell wiring.

Using Your Arlo Video Doorbell

Answer Doorbell Calls

Describes how to receive and answer video calls from visitors using the Arlo app on a smartphone.

Accept a Call

Step-by-step guide on how to accept an incoming call from the doorbell on your smartphone.

Respond with Quick Reply

Explains how to use pre-recorded messages to respond to visitors through the Arlo app.

Change Quick Reply Language

Guides users on how to change the language of the quick reply messages in the Arlo app.

Play Visitor Messages

How to access and play voice messages left by visitors in the Arlo library.

Manage Silent Mode

How to enable and disable Silent mode to stop incoming calls and chimes.

Power Doorbell On/Off

Steps to turn the Arlo Video Doorbell device on or off via the Arlo app.

Control Status LED

How to change the status LED behavior for motion detection and call acceptance.

Change Call Settings

How to adjust speaker, mute audio, and enable leaving messages for doorbell calls.

Manage Siren

Instructions on activating and deactivating the doorbell's siren for deterrence.

View and Record Videos

Live Camera Feed Overview

Overview of the Arlo app's Devices page showing the live video feed and controls.

View Camera Feed

Steps to view the live camera feed of the Arlo Video Doorbell in the Arlo app.

Pan and Zoom Video

How to zoom and pan within live or recorded video feeds on mobile or desktop.

Record Clips from Live Video

Instructions on how to manually record video clips from the live camera feed.

Take a Snapshot

How to capture still images (snapshots) from the live video feed.

Talk and Listen Feature

Instructions for using the two-way audio feature to talk and listen with visitors.

Change Camera Feed Order

Steps to reorder camera feeds displayed in the Arlo app's Devices page.

Motion Detection Activity Zones

How to create and customize activity zones for motion detection with an Arlo Smart plan.

Delete Activity Zone

Steps to remove or delete a previously created motion detection activity zone.

View Recordings and Snapshots

How to find and view stored recordings and snapshots in the Arlo library.

Access Cloud Recordings

Information on accessing, encrypting, and downloading cloud recordings from Arlo.

Use the Library

How to navigate and find recordings in the Arlo library using dates and calendar views.

Filter Recordings

How to filter recordings in the Arlo library based on specific criteria.

Turn Off Filter

Steps to reset or turn off applied filters in the Arlo library.

Download Recordings

Instructions on how to download video recordings from the Arlo cloud library.

Mark Recording as Favorite

How to mark specific recordings as favorites within the Arlo library.

Share Recordings

How to share video recordings or snapshots from the Arlo library.

Donate Recordings for Research

Option to donate video or snapshot files to Arlo for product research and development.

Delete Recordings

Steps to permanently delete video recordings from the Arlo library.

Change Your Settings

Two-Step Verification

Explains how two-step verification enhances account security by adding an extra layer of identity verification.

Set Up Two-Step Verification

Step-by-step guide to enable and configure two-step verification within the Arlo app settings.

Manage Two-Step Verification Methods

Instructions on adding or removing phone numbers or trusted devices for two-step verification.

Use Face or Fingerprint Authentication

Details how to use Touch ID/Face ID on Apple or fingerprint on Android for app authentication.

Manage Fingerprint Authentication

Steps to enable or disable fingerprint authentication for logging into the Arlo app.

Manage Face Authentication

Steps to enable or disable Face ID authentication for logging into the Arlo app.

Customize Your Profile

How to personalize your Arlo account with name, profile photo, and address.

Add or Edit Profile Picture

Instructions for adding or changing your profile picture in the Arlo app.

Edit Profile Settings

How to modify existing profile information such as name, address, and notification preferences.

Change Arlo Password

Steps to change your Arlo account password via the app or web.

Reset Forgotten Password

Guide on how to reset your Arlo account password if forgotten.

Grant Access to Friends

How to share access to Arlo devices and library content with friends and family.

Add a Friend to Your Account

Step-by-step process to invite and add friends to your Arlo account.

Edit Friend's Access Privileges

How to modify the permissions and access levels granted to friends.

Delete a Friend from Account

Instructions on how to remove a friend's access from your Arlo account.

Change Time Zone Setting

How to set or change the time zone for your Arlo Video Doorbell.

Access Doorbell Settings

Mentions two ways to access doorbell settings: via My Devices or the gear icon.

Change Doorbell Name

How to rename your Arlo Video Doorbell within the Arlo app.

Configure Chime Type

Instructions on configuring the doorbell to trigger mechanical, digital, or no chime.

Adjust Video Brightness

How to adjust the video brightness settings for recordings and live streams.

Change Video Quality

How to select different video quality resolutions (1536sq, 1080sq, 720sq).

Manage Night Vision

How to enable or disable the night vision feature for low-light recording.

Manage Auto HDR

How to manage the Auto High Dynamic Range (HDR) feature for improved image quality.

Change Audio Settings

How to adjust microphone and speaker settings for live-streaming and recording.

Adjust Flicker Setting

How to adjust the flicker setting (Auto/50 Hz) to reduce video flickering.

View Device Information

How to view firmware version, hardware version, and serial number of the doorbell.

Remove Device from Account

Steps to remove the Arlo Video Doorbell from your Arlo account.

Restart Doorbell from App

How to restart the doorbell directly through the Arlo app.

Modes, Rules, and Alerts

Understanding Modes

Explains Arlo modes (Armed, Disarmed, Schedule, Geofencing) for controlling camera responses.

Select and Activate a Mode

How to choose or set modes to activate according to a schedule in the Arlo app.

Mute Notifications

How to temporarily silence push notifications from the Arlo app.

Rules for Modes

How modes use rules (trigger, action, notifications) to control Arlo system behavior.

Change Motion Sensitivity

Steps to edit rules and adjust the motion detection sensitivity level for cameras.

Auto Stop Recording

How to configure recordings to stop automatically when motion ceases.

Manage Alerts (Push/Email)

How to configure push notifications and email alerts for motion or audio detection.

Schedule Rules and Modes

How to set up schedules for automatically arming/disarming the doorbell and sensors.

Add a Schedule

Step-by-step guide to create new schedules for Arlo modes.

Edit an Existing Schedule

How to modify existing schedules, including start and stop times.

Set Up Arlo Geofencing

Guide to setting up geofencing to automate modes based on mobile device location.

Geofencing Accuracy

Factors affecting geofencing accuracy (GPS, cellular, WiFi) and conditions for improvement.

Prepare Mobile Device for Geofencing

Instructions on enabling location services, WiFi, and specific device settings for geofencing.

Initial Geofencing Setup

Initial setup of geofencing, including radius, location names, and mode assignments.

Geofencing with Multiple Devices

How geofencing manages multiple devices using a first-in, last-out principle.

Manage Geofencing for Friends

How to manage geofencing participation for shared Arlo accounts.

Create Custom Modes

How to create custom modes with unique names and rules for specific scenarios.

Add a Custom Mode

Step-by-step guide to adding new custom modes to the Arlo system.

Trigger Cameras with Doorbell

How to set rules where the doorbell triggers other Arlo cameras to record.

Troubleshooting Your Arlo Video Doorbell

QR Code Scan Issues

Solutions for when the doorbell fails to scan the QR code during the initial setup process.

App Cannot Find Doorbell

Troubleshooting steps if the Arlo app cannot discover the doorbell during setup.

Connect to 2.4 GHz WiFi for Setup

Guide to connecting mobile devices to the correct 2.4 GHz WiFi network for setup.

Connect Android to 2.4 GHz Network

Specific steps for Android users to connect to a 2.4 GHz WiFi network.

Use Bypass Mode for Power Kit

How to activate Bypass mode on the Power Kit to prevent chime ringing.

Doorbell Chime Not Ringing

Troubleshooting steps if the existing chime does not ring when the doorbell is pressed.

Doorbell LED Not Lighting Up

Steps to troubleshoot if the doorbell's LED is off, indicating no power.

Handle Power Interruption Notification

Explains the 'Power interruption' notification and what to do when power is restored.

Remove Doorbell from Mount

Instructions on how to detach the doorbell from its mounting plate.

Reset the Video Doorbell

How to perform a factory reset on the Video Doorbell and re-add it to the account.

Cannot See Video Streams in Browser

Troubleshooting steps if video streams are not visible in a web browser.

Resolve WiFi Signal Interference

Advice on minimizing WiFi signal interference from other devices and networks.

Address Out of Range Issues

Troubleshooting for issues related to the doorbell being too far from the WiFi router.

Fixes for No Push Notifications

Steps to ensure push notifications are enabled and received from the Arlo app.

Check Rules for Armed Modes

Verifying that push notifications are enabled within Arlo modes.

iOS App Notification Settings

How to check and enable notification permissions for the Arlo app on iOS.

Android App Notification Settings

How to check and enable notification permissions for the Arlo app on Android.

Troubleshoot Arlo Geofencing

Common issues and solutions related to Arlo Geofencing setup and functionality.

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