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3. Use Your Video Doorbell
Answer your Video Doorbell from your
smartphone
When a visitor presses your Arlo Video Doorbell, your mobile device receives a video
call through an Internet connection. You must install the Arlo app on your smartphone
and you must be logged in to the Arlo app. The caller displays as the name you gave
to your Arlo Video Doorbell. You can accept or decline the call the same way you do
for other calls that you receive on your smartphone.
When your smartphone rings, you can do the following:
• Accept the call and speak to your visitor.
• Answer the call with a Quick Reply. Select a recorded message for the doorbell to
play for the visitor.
• Decline the call. If a visitor presses your Arlo Video Doorbell and you don’t answer
your smartphone after ve rings, your doorbell prompts the visitor to leave a
message. If the visitor leaves a message, it is saved as a Doorbell recording in your
Arlo library.
If you want to receive the call on a different phone, you can log out of the Arlo app on
the rst smartphone and log into the Arlo app on another smartphone or tablet.
To receive the call on multiple phones, you can create a grant access account (add
doorbell to the grant access account) and log in to the Arlo app using the grant
account on the other smartphone. (See Grant access to friends on page 32.)
Accept a call from your Video Doorbell
To accept a call on your smartphone from your Arlo Video Doorbell:
1. When you receive a call from the Arlo Video Doorbell, tap Accept.
2. If you are prompted to allow Arlo to access the camera, tap OK.
The incoming call page displays.
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