Unusual or loud noise
Turn diffuser off and
contact customer care
hello@aromatechscent.com
1.888.276.6245
Symptom Solution
Possible cause
Diffuser does not connect
to Scenting App.
Diffuser is on but it is making
a gurgling noise.
1. Someone else is connected
via Bluetooth to your device.
2. Phone is too far away
from diffuser.
1. The bottle is filled too
high.
1. Make sure the oil does not
exceed the max fill line.
1. The diffuser is designed
to cycle the pump on and off
and mists intermittently.
2. The time of the day is
outside of the scheduled
operating periods.
1. Turn your diffuser on and
then wait a full cycle, 10 min.
Diffuser light turns off during
normal running cycle.
2. Check scheduling in
the Scenting App.
Reset the diffuser by holding
down the power button till
you hear 2 beeps. Reconnect
to Bluetooth via the app
on your phone.
PLEASE Contact customer care for any questions or concerns that may arise.
The diffuser turned
off by itself, no blue light
on the base, no intesity
level showing.
16
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