Arris HD-DTA100u User Manual

HD -DTA100u
Quick Start Guide
Cable In
To TV
CH 3/4
Switch
HDMI
Power
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594797-001-a 01/14
The HD-DTA100u
will not turn on
• Make sure the POWER LED on the front of the HD-DTA100u is lit
green.
• If the HD-DTA100u is connected to a switched outlet, make sure the
switch is turned on. It is recommended to use an unswitched outlet,
if possible.
• Unplug the HD-DTA100u from the AC outlet, and then plug it back in.
• Make sure the remote control is in DTA mode, and turn the
HD-DTA100u on by pressing the DTA button.
The remote control
does not work
• Make sure the remote control is in DTA mode.
• Make sure there are no obstructions between the remote control
and the HD-DTA100u. Aim the remote control directly at the
HD-DTA100u front panel, not the TV or VCR.
• The angle between the remote control and the HD-DTA100u may be
too large. Stand in front of the HD-DTA100u and not too far to either
side.
• Press and release operation buttons one at a time, rmly and
deliberately.
• Check the batteries in the remote control. Install new batteries if
needed.
There is no video
on the TV screen
• Make sure the TV is on and set to the appropriate input source for
the HD-DTA100u.
• Make sure the HD-DTA100u is on and tuned to an authorized cable
channel.
• Make sure the cables between the HD-DTA100u and the TV are
rmly connected.
• Make sure the coaxial cable feed is rmly connected to the
HD-DTA100u and the wall jack.
There is no audio
when viewing
cable channels
• Press MUTE on the remote control to restore sound.
No closed captions
display
• Make sure closed captions are enabled on the TV. (Note: Closed
captioning may not be available for the current program.)
Troubleshooting
Check here before calling your service provider.

Arris HD-DTA100u Specifications

General

Type	Digital Transport Adapter
Remote Control	Yes
Resolution	480i
Video Output	Composite
Audio Output	Stereo
Input	Coaxial
Supported Video Formats	MPEG-2
Supported Audio Formats	Stereo
Power Supply	External AC power adapter

Summary

Troubleshooting

The HD-DTA100u Will Not Turn On

Check power LED, outlet connection, and power cycle the device for troubleshooting.

The Remote Control Does Not Work

Ensure DTA mode, clear line of sight, proper angle, and check remote control batteries.

No Video on the TV Screen

Verify TV input source, channel authorization, and secure cable connections.

No Audio When Viewing Cable Channels

Confirm coaxial cable feed connection and use the mute button to restore sound.

No Closed Captions Display

Ensure closed captions are enabled on the TV for program display.

Setting Up Your HD-DTA100u and RF4CE Remote Control

Connecting Cables

Connect coaxial cable to Cable In, and TV using HDMI or To TV connector.

Powering On and Input Selection

Plug in the device, turn on TV, and select the correct input source for display.

Programming the Remote Control

Follow on-screen instructions to pair the RF4CE remote control with the device.

Important Safety Instructions

Important Safety Considerations for HD-DTA Products

Transportation and Installation

During Transportation

Transport the terminal in its shipping box and avoid exposure to rain or moisture.

During Installation

Ensure proper ventilation, avoid heat sources, and use unswitched power outlets.

FCC Compliance

Device tested to comply with FCC Class B digital device limits for interference.

Wireless LAN and Regulatory Compliance

Wireless LAN and Your Health

Device emits RF energy within safety guidelines and recommendations.

FCC and Industry Canada Compliance

Details FCC certification, declaration of conformity, and Industry Canada compliance.

Environmental and Radiation Information

Radiation Exposure Statement

Device meets RF exposure limits and requires minimum distance from body.

Caring for the Environment by Recycling

Instructions on proper disposal of electronic waste and recycling options.

Software License

U.S. Government Restricted Rights