Asus ROG STRIX XG32VQ User Manual

3-15
ASUS LCD Monitor XG Series
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
• Press the button to check if the monitor is in the
ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check Power Indicator function in main menu OSD.
Select “ON” to turn on power LED.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the Color
Temperature via OSD.
No sound or sound is low • Adjust the volume settings of both your monitor and
computer.
• Make sure the computer sound card driver is
properly installed and activated.
• Check the audio source.
The following function is disabled
automatically.
• Adaptive-Sync/FreeSync (for
DisplayPort).
• ELMB (for XG35VQ)
• PIP/PBP Setting(for
XG35VQ)
• Those functions can’t be enabled at the same
time. Enable one will disable others automatically.
Choose one function which you wanted.

Asus ROG STRIX XG32VQ Specifications

General

3D	No
Panel type	VA
Pixel pitch	0.2724 x 0.2724 mm
Display surface	Gloss
Display diagonal	31.5 \
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	48 - 60 Hz
Horizontal scan range	3 - 120 kHz
Viewable size, vertical	392.256 mm
sRGB coverage (typical)	125 %
Contrast ratio (typical)	-
Viewable size, horizontal	697.344 mm
Digital vertical frequency	48 - 144 Hz
Digital horizontal frequency	30 - 222 kHz
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	2560 x 1440
On/off switch	Yes
USB hub version	3.2 Gen 1 (3.1 Gen 1)
Number of upstream ports	1
VGA (D-Sub) ports quantity	0
LED indicators	Power
Tilt angle range	-5 - 20 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
Product color	Black, Grey
Market positioning	Gaming
Compliance industry standards	BSMI, CB, CCC, CE, CEL level , CU, ErP, FCC, J-MOSS, KCC, RoHS, UL/cUL, VCCI, WEEE, WHQL (Windows 10, Windows 8.1, Windows 7), MEPS, TUV Flicker-free , eStandby, TUV Low Blue Light, RCM
Package type	Box
Package depth	298 mm
Package width	829 mm
Package height	577 mm
Package weight	9600 g
Interface adapters included	DisplayPort male - mini DisplayPort female
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Cables included	AC, HDMI, USB
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	- W
Power consumption (typical)	43 W
Power consumption (PowerSave)	0.5 W

Weight and Dimensions

Depth (with stand)	299.27 mm
Height (with stand)	590.02 mm
Weight (with stand)	9200 g
Depth (without stand)	118.03 mm
Width (without stand)	713.38 mm
Height (without stand)	425.68 mm
Weight (without stand)	5900 g