Asus VA247HE Series - Troubleshooting (FAQ)

3-12
Chapter 3: General Instruction
3.3 Troubleshooting (FAQ)
Problem Possible Solution
PowerLEDisnotON
• Pressthe buttontocheckifthemonitorisinthe
ON mode.
• Checkifthepowercordisproperlyconnectedto
themonitorandthepoweroutlet.
• CheckPowerIndicatorfunctioninmainmenuOSD.
Select“ON”toturnonpowerLED.
ThepowerLEDlightsamberand
thereisnoscreenimage
• Checkifthemonitorandthecomputerareinthe
ON mode.
• Makesurethesignalcableisproperlyconnected
themonitorandthecomputer.
• Inspectthesignalcableandmakesurenoneofthe
pinsarebent.
• Connectthecomputerwithanotheravailable
monitortocheckifthecomputerisproperly
working.
Screenimageistoolightordark • AdjusttheContrastandBrightnesssettingsvia
OSD.
Screenimagebouncesorawave
patternispresentintheimage
• Makesurethesignalcableisproperlyconnectedto
themonitorandthecomputer.
• Moveelectricaldevicesthatmaycauseelectrical
interference.
Screenimagehascolordefects
(whitedoesnotlookwhite)
• Inspectthesignalcableandmakesurethatnoneof
thepinsarebent.
• PerformResetviaOSD.
• AdjusttheR/G/BcolorsettingsorselecttheColor
TemperatureviaOSD.
Nosoundorsoundislow • Adjustthevolumesettingsofbothyourmonitorand
computer.
• Makesurethecomputersoundcarddriveris
properlyinstalledandactivated.