Asus ZenWiFi XD4 Plus User Manual

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5.2 Frequently Asked Questions (FAQs)
I cannot access the router GUI using a web browser
• If your computer is wired, check the Ethernet cable connection
and LED status as described in the previous section.
• Ensure that you are using the correct login information. The
default factory login name and password is “admin/admin”.
Ensure that the Caps Lock key is disabled when you enter the
login information.
• Delete the cookies and les in your web browser. For Internet
Explorer, follow these steps:
1. Launch Internet Explorer,
then click Tools > Internet
Options.
2. In the General tab, under
Browsing history, click
Delete…, select Temporary
Internet les and website
les and Cookies and
website data then click
Delete.
NOTES:
• The commands for deleting cookies and les vary with web
browsers.
• Disable proxy server settings, cancel the dial-up connection,
and set the TCP/IP settings to obtain IP addresses automatically.
For more details, refer to Chapter 1 of this user manual.
• Ensure that you use CAT5e or CAT6 ethernet cables.

Asus ZenWiFi XD4 Plus Specifications

General

Antenna type	Internal
Product type	Mesh router
Reset button	Yes
Product color	White
LED indicators	Power
Maximum coverage	306.58 m²
Antennas quantity	2
Flash memory	128 MB
Internal memory	256 MB
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
VPN support	VPN Client L2TP VPN Client OVPN VPN Client PPTP VPN Server IPSec VPN Server OVPN VPN Server PPTP
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
Security algorithms	WPA, WPA2, WPA3
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
WLAN data transfer rate (first band)	574 Mbit/s
WLAN data transfer rate (second band)	1201 Mbit/s
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	110 - 240 V
AC adapter output current	1.5 A
AC adapter output voltage	12 V