EN 7
FAULTS
Fault table
If your gas hob does not work properly it does not always mean that it
is defect. Try to solve the problem yourself first by checking the points
in the table below or check the ‘www.atagservice.nl ’ website for more
information.
SYMPTOM POSSIBLE CAUSE SOLUTION
There is a smell
of gas near the
appliance.
The appliance connection
is leaking.
Turn off the main gas supply valve. Contact
your installer.
A burner does not
ignite.
Plug not in socket.
Fuse defective/fuse
switched off in fuse box.
Spark plug (1) dirty/damp.
Burner parts not placed
correctly.
Burner parts dirty/damp.
Main gas supply valve
closed.
Fault in gas mains.
Gas bottle or tank is empty.
Wrong type of gas used.
Put the plug into the socket.
Replace the fuse or switch on the fuse in the
fuse box.
Clean/dry the spark plug.
Use the centring leads to put the burner
parts together.
Clean/dry the burner parts. Make sure that
the outflow holes are open.
Open the main gas valve.
Consult you gas supplier.
Connect a new gas bottle or have the tank
refilled.
Check whether the gas used is suitable for
the appliance. Contact your installer if it is
not correct.
The burner does
not burn evenly.
Burner parts not placed
correctly.
Burner parts dirty/damp.
Wrong type of gas used.
Use the centring leads to put the burner
parts together.
Clean/dry the burner parts. Make sure that
the outflow holes are open.
Check whether the gas used is suitable for
the appliance. Contact your installer if it is
not correct.
Burner extinguishes
after igniting.
The control knob has not
been pressed long and/
or deep enough (at least
3 seconds).
Thermocouple (2) is dirty.
Keep the control knob fully pressed for
at least 3 seconds between high and low
settings. This can take longer the first time
because of the gas supply.
Clean/dry thermocouple.
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