Answering system
26
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice 
messages: those left on its built-in digital answering system 
and those left at your telephone service provider’s voicemail 
(fees may apply). Your telephone’s built-in digital answering 
system messages and voicemail messages are separate.  
Each alerts you to new messages differently. 
If   and XX New messages show on the handset  
and the message window on the telephone base  
flashes, there are new messages in the built-in  
answering system. To listen to messages recorded on 
your digital 
answering system, press  /PLAY/STOP 
on the telephone base (page 28).
If   and New voicemail display on the handset, your telephone service 
provider is indicating that it has new voicemail for you. To listen to your 
voicemail, dial an access number provided by your telephone service 
provider, followed by a security code or PIN. 
Some telephone service providers bundle or combine multiple services 
like voicemail and call waiting, so you may not be aware that you have 
voicemail. To check what services you have and how to access them, 
contact your telephone service provider. 
To use your voicemail service rather than the answering system, turn off the 
answering system. To use the answering system rather than your voicemail 
service, contact your telephone service provider to deactivate your  
voicemail service. 
NOTE: After reviewing all new messages, the number of old messages appears on the 
message window.
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together 
by setting your built-in answering system to answer before voicemail 
answers, as described below. To learn how to program your voicemail 
settings, contact your telephone service provider. Then, if you are on a call, 
or if the answering system is busy recording a message and you receive 
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than 
your voicemail is set to answer. For example, if your voicemail answers 
after six rings, set your answering system to answer after four rings. 
Some voicemail providers may program the delay before answering calls 
in seconds instead of rings. In this case, allow six seconds per ring when 
determining the appropriate setting.
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   HANDSET   1 
1 New message
10/15
10:01
AM
ANS ON