Appendix 
Troubleshooting
If you subscribe to voicemail service, change the number of rings so  
that your answering system answers before your voicemail (pages 65). To 
determine how many rings activate your voicemail, contact your telephone 
service provider.
If there is a fax machine connected to the same telephone line, try 
disconnecting the fax machine. If that solves the problem, consult your  
fax machine documentation for information on compatibility with 
answering systems.
System announces, “Time and day not set.”
•  You need to reset the system clock (page 13).
Outgoing announcement is not clear.
•  When you record your announcement, make sure you speak in a normal 
tone of voice, about nine inches from the handset.
•  Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and   show on the screens, and I don’t know why.
• 
Your telephone has both a built-in answering system and voicemail 
indication. If New voicemail and   appear on the screens, then your 
telephone has received a signal from your telephone service provider 
that you have a voicemail message waiting for you to retrieve from them. 
Contact your telephone service provider for more information on how to 
access your voicemail.
I cannot retrieve voicemail messages.
• 
Your telephone has both a built-in answering system and voicemail 
indication. They are independent features and each alerts you to new 
messages differently (page 69). If you subscribe to voicemail service from 
your telephone service provider, contact your telephone service provider 
for more information on how to access your voicemail.
I’ve set my LCD language to Spanish or French and I don’t know how to 
change it back to English.
Press MENU/SELECT on your handset in idle mode, then enter 364#. You 
hear a confirmation tone.
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