Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice 
messages: those left on its built-in digital answering system and those 
left at your telephone service provider’s voicemail (fees may apply). Your 
telephone’s built-in digital answering system messages and voicemail 
messages are separate. Each alerts you to new messages differently. 
If   and XX New messages show on the handset and 
the telephone base, there are new messages in the built-in 
answering system. To listen to messages recorded on your 
digital answering system, press  /PLAY/STOP on the 
telephone base (page 95).
If   and New voicemail display on the handset 
and the telephone base, your telephone service 
provider is indicating that it has new voicemail 
for you. To listen to your voicemail, dial an access 
number provided by your telephone service 
provider, followed by a security code or PIN.
Some telephone service providers bundle or combine 
multiple services like voicemail and call waiting, 
so you may not be aware that you have voicemail. 
To check what services you have and how to access them, contact your 
telephone service provider. 
To use your voicemail service rather than the answering system, turn off the 
answering system. To use the answering system rather than your voicemail 
service, contact your telephone service provider to deactivate the voicemail 
service. 
NOTE: After reviewing all new messages, the number of old messages appears on the 
message counter.
•
•
91
   HANDSET  1 
1 New message
10/15
10:01
AM
ANS ON