AT&T Genie Mini - Activate Your Replacement Genie Mini; Activation Methods; Program Your Remote Control; Remote Programming Instructions

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Wireless Genie Mini with Genie 2
R
Activation & Equipment
Return Instructions
4 Activate your replacement Genie Mini
Go to att.com/activatetv and sign in, then follow the instructions, OR
Call 800.388.6597 for our automated activation line.
5 Program your remote control
If you are prompted to program your remote control, follow the on-screen instructions or
go to att.com/programremote
6 Return your non-working receiver
For the fastest return method:
· Take your equipment directly to your nearest FedEx Oce
®
or The UPS Store
®
location.
No need to pack anything – just bring your equipment in a sturdy bag or open box
along with your 9-digit Account Number (located on the packing slip on your bill).
Do not include your remote control, cables, accessories or any personal equipment
such as DVD players. If for any reason you removed the access card from the
receiver, be sure to return it in the package as well.
· Your equipment will be scanned, packed, labeled, and returned to AT&T. Once your
equipment is scanned, your return will immediately be noted on your account.
· Or, you can pack the equipment yourself. Just use the box your replacement receiver
came

in,

or

another

suitable

box,

and

use

the

supplied

return

shipping

label.

(Remember

to

keep

the

bottom

portion

of

the

label

for

your

records.)

Then,

drop

o

the

box

at

your
local

Post

Oce
™
or FedEx
®

location.

(You

can

track

both

on

fedex.com.)

Your

return

will
be noted on your account when w
e receive it, which could take up to 2 weeks.
Find the closest locations:
FedEx

Oce
®
go to fedex.com/attreturns or call 800.463.3339
OR
The

UPS

Store
®
go to theupsstore.com or call 800.789.4623
ImportantInformation
We must receive your non-working receiver within 21 days of your replacement
orderdatetoavoidnon-returnfees.Non-returnfeesarebasedontypeof
receiver:DVR($135),HD($45),HDDVR($135),Genie
®
HDDVR($135),GenieMini
($45),WirelessVideoBridge($45),orGenieLite
®
($45).
For more information, go to att.com/support
Tip: Search“WirelessGenieMini”
©2020 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV and all other DIRECTV marks contained herein
are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
08/20
ATT.200006113-2
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