We’ve enclosed your replacement Genie
®
HD DVR. Below, you’ll see step-by-step
instructions on connecting and activating it, plus returning your non-working equipment.
To avoid non-return fees, see important return instructions at the end of this document.
1 Connect your replacement Genie
®
HD DVR
· Stack your replacement Genie on top of your non-working one.
· Transfer one connection at a time from the non-working Genie to the replacement
Genie, except for the power cord.
· Plug the new power cord into the replacement Genie, then into a power outlet. If the
receiver doesn’t automatically power up, press POWER. Then, turn on your TV.
Need help? Go to att.com/equipmentinstall.
2 Reset your remote
· On the remote, press and hold MUTE and SELECT.
· The GREEN LED will blink twice.
· Press 9-8-7 on your remote.
Green LED will blink four times if successful.
3 Setup
· Follow the GUIDED SETUP SCREENS.
· When you get at the SATELLITE DISH SETUP SCREEN, keep the default setting as is,
and leave the Order ID eld blank.
· Select CONTINUE and follow the on-screen instructions.
Note: Make note of your access card number, receiver ID, and model number for activation
(found on your TV screen).
4 Activate your replacement Genie
Go to att.com/activatetv and sign in, then follow the instructions OR
Call 800.388.6597 for our automated activation line.
5 Complete your setup
· Continue to follow the guided screens to nish the setup.
· If you are prompted to program your remote control, follow the on-screen instructions
or go to att.com/programremote.
(Continued on back)
1
Connect
2
Reset
3
Setup
4
Activate
5
Complete
6
Pair
7
Return
1
2
Instructions can be found online at
att.com/equipmentinstall or by
scanning the QR code.
Equipment Activation
& Return Instructions
Genie Dropship
J
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