AT&T Genie User Manual

We’ve enclosed your replacement Genie
®
HD DVR. Below, you’ll see step-by-step
instructions on connecting and activating it, plus returning your non-working equipment.
To avoid non-return fees, see important return instructions at the end of this document.
1 Connect your replacement Genie
®
HD DVR
· Stack your replacement Genie on top of your non-working one.
· Transfer one connection at a time from the non-working Genie to the replacement
Genie, except for the power cord.
· Plug the new power cord into the replacement Genie, then into a power outlet. If the
receiver doesn’t automatically power up, press POWER. Then, turn on your TV.
Need help? Go to att.com/equipmentinstall.
2 Reset your remote
· On the remote, press and hold MUTE and SELECT.
· The GREEN LED will blink twice.
· Press 9-8-7 on your remote.
Green LED will blink four times if successful.
3 Setup
· Follow the GUIDED SETUP SCREENS.
· When you get at the SATELLITE DISH SETUP SCREEN, keep the default setting as is,
and leave the Order ID eld blank.
· Select CONTINUE and follow the on-screen instructions.
Note: Make note of your access card number, receiver ID, and model number for activation
(found on your TV screen).
4 Activate your replacement Genie
Go to att.com/activatetv and sign in, then follow the instructions OR
Call 800.388.6597 for our automated activation line.
5 Complete your setup
· Continue to follow the guided screens to nish the setup.
· If you are prompted to program your remote control, follow the on-screen instructions
or go to att.com/programremote.
(Continued on back)
1
Connect
2
Reset
3
Setup
4
Activate
5
Complete
6
Pair
7
Return
1
2
Instructions can be found online at
att.com/equipmentinstall or by
scanning the QR code.
Equipment Activation
& Return Instructions
Genie Dropship
J

AT&T Genie Specifications

General

HDMI Outputs	1
Ethernet Port	Yes
Wi-Fi Capability	Yes
Connectivity	Ethernet, Wi-Fi
Type	DVR
Video Output	HDMI
Audio Output	HDMI, Optical
Recording Time	Up to 200 hours HD

Summary

Connect Your Replacement Genie HD DVR

Transfer Connections and Power Up

Connect the replacement Genie HD DVR, transferring connections and powering it up. Seek help online if needed.

Reset Your Remote

Remote Reset Procedure

Reset the Genie remote by pressing MUTE and SELECT, then pressing 9-8-7.

Setup and Activation

Guided Setup Screens

Follow guided setup screens, keeping default settings for satellite dish and leaving Order ID blank.

Activate Genie

Activate your replacement Genie via att.com/activatetv or by calling 800.388.6597.

Pair Genie Mini Clients

Pair Genie Mini clients to your Genie HD DVR by entering the PIN and following on-screen instructions.

Return Non-Working Equipment

Fastest Return Method

Bring equipment to FedEx Office or UPS Store with account number, or ship using provided label.

Return Fees and Policy

Return leased receiver within 21 days of replacement order date to avoid non-return fees.