Appendix G
Troubleshooting
• Caller ID is a subscription service. You must
subscribe to this service from your local
telephone company for this feature to work
on your phone.
• Your caller must be calling from an area
that supports caller ID.
• Both you and your caller’s telephone
companies must use caller ID compatible
equipment.
• If you subscribe to high-speed Internet
service (Digital Subscriber Line - DSL)
through your telephone line, you must have
a DSL filter between the telephone base
and the telephone wall jack. The filter will
prevent noise and caller ID problems caused
by DSL interference. Please contact your
DSL service provider for more information
about DSL filters.
My caller ID
isn’t working
• Clean the cordless handset and telephone
base charging contacts each month using a
pencil eraser or cloth.
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