Troubleshooting
Appendix
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone does not
work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your
nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated
USB port on your computer. Do not plug into a multiple port
USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may
not have enough power. In these instances, try using a USB hub
with its own external power supply.
If you are using a firewall, it may prevent access to your
nontraditional telephone service provider. Contact your service
provider for more information.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try
putting the cordless handset in the charger. If it does not fix the
problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove the battery. Replace the battery and place
the cordless handset into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection with
the telephone base. Allow up to one minute for this to take place.
•
•
•
•
•
•
22
To Next Page
Loading...
Need help?
General
