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Ateis BOUTIQUE BTQ-VM425W1 - User Manual

Ateis BOUTIQUE BTQ-VM425W1
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© 2019, ATS, member of PAX ProAV Group
Revision History
v1.13
BOUTIQUE
TM
Compact and Self-Amplified
Public Address and Voice Alarm System
User ManualUser Manual

Table of Contents

Questions and Answers

  • J
    jerryruizSep 14, 2025
    What causes Int Amp1 Error on Ateis Security System?
    • A
      Adam DanielsSep 14, 2025
      If your Ateis Security System shows an Int Amp1 Error, it indicates that IC communication is not functioning or the amp board is damaged. Shutdown the device.
  • K
    Kayla JonesAug 25, 2025
    Why does my Ateis BOUTIQUE BTQ-VM425W1 Security System show a Net Port Occurrence error?
    • J
      jonessarahAug 25, 2025
      An Ateis Net Port Occurrence error can happen for a couple of reasons: * The global-net wiring connection between the connected BTQ-VM/SG devices is incorrect. * Check if the wiring connection is correct (Port B to Port A) and secure. * The communication is not functioning. * Check if the cables are connected tightly and correctly. * If the wiring is correct, reboot the devices, and check if the communication of Port B to Port A is normal. * Check all the hardware connection again. Unplug and re-connect the Ethernet cables. Reboot the devices. Use CAT5/6 cables and link PORT-A to PORT-B on controller (bypass). * Check if this fault is not listed on Web Browser > Machine > Info > Fault List.
  • V
    Valerie GarciaAug 25, 2025
    How to resolve AteisNet ID Duplex error on my Security System?
    • J
      Jennifer JenkinsAug 26, 2025
      If you're getting an AteisNet ID Duplex error, it means a duplicated device ID has been detected on the global-net. To fix this: * Check for duplicated net IDs among the BTQ-VM/SG devices. * The ID setting of BTQ-VM can be set from front panel. * The ID setting of BTQ-SG can be set from the device ID of rear panel.
  • M
    Matthew CardenasAug 26, 2025
    What to do if Ethernet is broken on Ateis BOUTIQUE BTQ-VM425W1 Security System?
    • W
      wangkyleAug 26, 2025
      If you're experiencing a broken Ethernet connection on your Ateis Security System, here are some steps to take: 1. Check that the Ethernet cable connected to the switch and BTQ-VM is correctly plugged in and secure. 2. Ping the BTQ-VM to see if it responds. If it doesn't, check the Ethernet switch/router. 3. Make sure that the [Ethernet Monitoring] setting on the BTQ web browser is not set to [Disable] on any BTQ-VM units that aren't connected to the network.
  • S
    staylorSep 15, 2025
    What causes Int Amp2 Error on Ateis BOUTIQUE BTQ-VM425W1 (for wall-mount W2 type)?
    • E
      eduardo39Sep 15, 2025
      If your Ateis Security System displays an Int Amp2 Error (for wall-mount W2 type), it means that IC communication is not functioning or the amp board is damaged. To address this, shutdown the device.
  • V
    Victor DiazSep 23, 2025
    How to resolve CODEC Error on Ateis BOUTIQUE BTQ-VM425W1?
    • T
      Thomas AustinSep 23, 2025
      If your Ateis Security System shows a CODEC Error, it means that IC communication is not functioning. To resolve this, shutdown the device first, and check if the FPGA cables are connected correctly and tightly.
  • J
    James CollinsSep 7, 2025
    What causes FPGA SSI FP Error on Ateis BOUTIQUE BTQ-VM425W1 Security System?
    • R
      Raymond WagnerSep 7, 2025
      An FPGA SSI FP Error on your Ateis Security System is caused by internal parts of the IC not functioning or by static electricity. To fix it, reboot the device.
  • C
    christopher81Sep 8, 2025
    How to resolve NT Communication Error on Ateis BOUTIQUE BTQ-VM425W1?
    • A
      Adam LeSep 8, 2025
      If you're experiencing an NT Communication Error on your Ateis Security System, it indicates that IC communication is not functioning. To resolve this, shutdown the device first, and check if the FPGA cable is connected tightly and correctly.
  • E
    Emily BrownSep 2, 2025
    What to do if Ateis BOUTIQUE BTQ-VM425W1 indicates NT Code does not exist?
    • K
      krista71Sep 2, 2025
      If your Ateis Security System indicates that the NT Code does not exist, it could be due to IC codes not functioning or static electricity. To resolve this, update the firmware again and reboot the device.
  • C
    Craig MyersAug 31, 2025
    What causes a Fireman Error on Ateis Security System?
    • M
      mccarthyashleyAug 31, 2025
      A Fireman Error on your Ateis Security System, which means the fireman mic does not function, can be caused by an Audio Line Error or a Button Error. To resolve this: 1. Check if the fireman cable connected to the audio IO board and front panel board is correctly connected and not loose.

Summary

About this Manual

Safety Instructions

Essential safety guidelines for operating and handling the device, covering electrical hazards and environmental conditions.

System Overview

BTQ-VM4;VM8 - PAVA Controller

Details the BTQ-VM4/VM8 controller, its amplifier capabilities, zone expansion, and system features.

Front Panel

Description of the front panel components and their functions on the BTQ-VM4/VM8 controller.

Rear Panel

Overview of the rear panel connectors and ports for the BTQ-VM4/VM8 controller.

DPM-T5;DPM-T5 F Touchpanel Paging Mic

Details the features and functionality of the DPM-T5/T5F touchpanel paging microphone console.

Hardware Installation & Connection

BTQ-VM;SG;SL Power Supply

Explains the power supply options for BTQ-VM, SG, and SL units, including AC mains and DC backup.

Hardware Configuration & Operation

BTQ-VM LCD Panel

Describes the LCD touch panel interface for system configuration and status display.

EVAC

Instructions for initiating and managing EVAC message playback for emergency situations.

Fireman Microphone

Guide on using the fireman microphone for emergency paging and calls.

Configuration

Web Browser

Detailed guide for configuring the BOUTIQUE system using the web browser interface.

Setup Wizard

Step-by-step wizard for initial system configuration via the web browser.

New Setup

Process for configuring a new system, including unit and network settings.

System

System-level management tasks, including device deployment and configuration.

Device Management

Managing connected devices, their information, status, and system structure.

Function

Overview of system functions, including scheduler, logic I/O, paging, and DSP.

Evacuation Inputs

Setting up evacuation inputs for phased evacuation and alarm management.

Edit Evac;Alarm Event

Configuring messages and actions for Evac and Alarm events.

Paging

Configuration options for various paging types, including singular, integration, and DTMF.

Security;Evacuation Option

Configuring security modes and evacuation options for enhanced system safety.

Monitor

System monitoring features, including global settings, zone, amplifier, and leakage monitoring.

Zones

Detailed settings for zone monitoring based on impedance measurements.

DSP Function

Overview of DSP functions and structure for audio processing.

Fault Lists & Troubleshooting

Faults

A comprehensive table listing system faults, their diagnosis, and troubleshooting steps.

Technical Data

Ateis BOUTIQUE BTQ-VM425W1 Specifications

General IconGeneral
Zones4
Amplifier Output Power250W
TypeVoice evacuation system
HumidityUp to 95% non-condensing
Transmission RangeNot applicable
Battery LifeNot applicable

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