7
Problem Possible Cause Possible Solution
Control Panel will
not illuminate
No power to the
Control Panel
Inspect the GFCI outlet / 12 volt AC
transformer output
Controller failure Contact Dealer for repair/ replacement
Power indicator is
flashing (GREEN)
Excessive corrosion or
debris lodged between
the electrodes
Remove the electrodes by rotating ¼
turn counter clockwise. Inspect
electrodes and remove any debris.
Insucient water flow
through the electrodes
Increase water flow/ tubing diameter
Ionization
indicator is
flashing (BLUE)
while the display
reads ‘00’
Ionization level is set
to ‘00’
Raise ionization level on the control panel
Control Panel cannot
detect a connection to
the electrode
Inspect the quick-connect plug on the
Electrode and verify that the line to the
control panel is not damaged
The electrodes are not
fully immersed in water
Check the water flow through the
electrode housing and verify that the
housing is full of water.
Electrodes are fully
depleted
Replace depleted electrodes with
TRION2-RA replacement
The number
displayed on the
control panel is
lower than the
selected level
The water is not
conductive enough to
support the selected
ionization level
Refer to Water Conductivity on page 5
Electrode are almost
depleted
Replace depleted electrodes with
TRION2-RA replacement
Low copper level
after 7-10 days of
operation
Level of ionization set
too low
Increase the level of ionization and
monitor copper levels
Copper ions being
consumed within the
water feature as they
break down excessive
organics
Remove decomposing leaves, debris
and string algae from the water feature
to reduce organic loads and monitor
copper levels
High copper level
Level of ionization set
too high
Reduce ionization level to ‘00’ on the
display until test results are below .03
ppm. A partial water change will also
aid in reducing copper levels
Troubleshooting Guide
Always turn o power before inspecting. Failure to observe this precaution can result in a
serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the problem
persists, contact your dealer.
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