Audi A4 8W - Audi connect vehicle-specific services (depending on market)

36
!
Note
The emergency call, online roadside assistance and Audi Service enquiry services are available free of charge for 10 years for
date of initial registration.
The Audi connect emergency call & service (IW3) package is
optional for the Audi A4. In this case, the vehicle has a data bus
diagnostic interface J533 including a UMTS/GSM-compatible
mobile communications module with an embedded SIM card. This
module sends vehicle-specific data to a server at Audi.
The services
Depending on country, various services are available.
They are also subdivided into 2 categories:
• Audi connect emergency call & service
• Audi connect vehicle control
This is followed by an overview and a brief explanation of the
individual services.
Audi connect emergency call & service Audi connect vehicle control
In the event of an accident involving deployment of a pyrotechnic
restraint system (e.g. airbag), the system automatically makes a
voice connection to the Audi Emergency Call Centre. All relevant
data (e.g. position, last direction of travel and number of occu-
pants) is also transmitted. The Audi Emergency Call Centre then
initiates whatever action is necessary.
The emergency call can be activated manually by the customer
using the SOS button.
This function displays
various items of vehicle status information (e.g. mileage, doors
locked or unlocked, window open or closed and tank level) to the
customer in myAudi or in the Audi connect app.
If the vehicle is equipped with an optional auxiliary heater, it can
be started using the MMI connect app.
Customers can lock or unlock their vehicle using the Audi connect
app.
Shows the last parked position on a map.
In the event of a breakdown, customers can call their national Audi
Service Centre by pressing the roadside assistance button E275.
The service centre also receives the vehicle's status information
and the position, enabling it to quickly provide the customer with
whatever assistance is needed.
If the customer has activated this service in myAudi and selected a
service partner, the vehicle automatically sends the vehicle's status
information to this service partner. This information is sent 14
days before the service interval display in the instrument panel
lights up. This allows the Audi Service partner to proactively
contact the customer and arrange a service appointment.
After registration and authentication, the customer can access this
data using myAudi.
The customer also has the option to access this data via the
MMI connect app.
Audi connect vehicle-specific services (depending on market)
Reference
For more information about the vehicle-specific services, refer to the relevant Audi Service TV programmes at Audi Training
Online.
Audi emergency call Vehicle status report
Remote Lock&Unlock
Car Finder
Remote auxiliary heating
Online roadside assistance
Audi Service enquiry
< Back
Forward >
Ξ Contents