auronic AU3229 - Troubleshooting

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• For safety reasons, the product will automatically shut down when the temperature reaches
±36°C in the room where the product is placed.
• Due to circulation of the coolant, the product may make noise when starting up. When the
circulation is stable, the noise will decrease.
4. TROUBLESHOOTING
If the following problems occur while using the product, refer to the table below to nd a
solution. If the problems cannot be solved using these options, please contact our customer
service.
Problem Cause
Solution
The product is not
working.
The plug is not plugged
in.
Make sure the plug is plugged in correctly.
The collection tray is
full.
Make sure the collection tray is empty.
The collection tray
is not correctly
positioned.
Make sure the collection tray is correctly
placed in the product.
The air vents are
blocked.
Make sure there is enough space around
the product. Make sure the air vents are
not blocked.
The product is
defrosting.
This is normal. See “Instructions for use >
Notes”.
The product does not
dehumidify properly.
The air vents are dirty.
Clean the air vents regularly as described
under “Maintenance and cleaning”.
The air vents are
blocked.
Provide adequate space around the
product. Make sure the air vents are not
blocked.
The product is not in
dehumidifying mode.
Touch the position knob repeatedly so that
the dehumidify mode is selected.
The temperature in the
room is too low.
This is normal. The product stops when the
temperature is below 5°C.
The humidity in the
room is too low.
This is normal. The product stops when the
humidity is below 60% and is in automatic
mode.
The room is too large.
Make sure all windows and doors are
closed and that the room does not exceed
the capacity of the product.