77
Brazil:
⚫ Email: brsupport@autel.com
⚫ Address: Avenida José de Souza Campos n° 900, sala 32 Nova Campinas
Campinas – SP, Brazil
⚫ Web: www.autel.com/br
15.4.2 Repair Service
If it becomes necessary to return your device for repair, please download the repair
service form from www.autel.com, and fill it in. The following information must be included:
⚫ Contact name
⚫ Return address
⚫ Telephone number
⚫ Product name
⚫ Complete description of the problem
⚫ Proof-of-purchase for warranty repairs
⚫ Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the below address:
Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community,
Xili Sub-district, Nanshan District, Shenzhen City, China
15.4.3 Other Services
You can purchase the optional accessories directly from Autel’s authorized tool suppliers,
and/or your local distributor or agent.
Your purchase order should include the following information:
⚫ Contact information
⚫ Product or part name
⚫ Item description
⚫ Purchase quantity
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