Trouble Shoo ng
My air condi oner is
not func oning at all.
• Unit is not receiving power.
• LCDI power cord is tripped.
• Insuffi cient power.
• Water reservoir is full.
• Control panel is disconnected.
• Make sure the unit is plugged in to a grounded
outlet.
• Press the Reset bu on on the LCDI cord.
• Move the unit to another outlet. Check your
circuit breaker. (Refer to the ra ng label on the
back of the unit to determine the Amperage
draw).
• Make sure the door gasket is properly sealed.
• If no indicator lights turn on, contact customer
service.
My remote control
does not work and
the indicator light on
remote does not turn
on.
• Ba eries not installed.
• Bad ba eries.
• Ba eries installed incorrectly.
• A defec ve remote control.
• Install new ba eries.
• Replace the ba eries.
• Reinstall the ba eries correctly.
• Contact customer service.
My air condi oner is
making a loud noise.
• The unit is not level.
• A foreign object has jammed the
fan.
• The fl oor below the unit is uneven.
• Make sure the unit is on a level surface.
• Remove the object from the fan.
• Move the unit to a level surface.
My air condi oner is
making a con nuous
metallic knocking or
pinging sound.
• Unit may have been shipped on its
side.
• Damaged compressor.
• Shut off the unit. Let the unit sit on a level
surface for at least 24 hours and restart.
• Contact customer service.
My air condi oner is
leaking.
• Drain plug is removed.
• Cracked base pan.
• A ach the drain plug.
• Contact customer service.
My air condi oner
runs for a li le while
and then it trips the
power cord or the
circuit breaker.
• The air condi oner may be plugged
into an outlet that can not supply the
correct amount of current.
• Contact an electrician if the unit works in a
diff erent room or circuit.
The control panel lights
blink randomly.
• Unit may have a faulty control
panel.
• This is normal opera on.
ISSUE POSSIBLE CAUSE SOLUTION
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