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Avantco 224BHAC36 - User Manual

Avantco 224BHAC36
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User Manual
Please read the manual thoroughly prior to equipment set-up,
operation and maintenance
.
224BHAC28, 224WHAC28
01/2021
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Overview

This document is a user manual for Avantco Refrigeration's Horizontal Open Air Merchandisers.

Function Description

The Avantco Horizontal Open Air Merchandisers are designed to display and keep products cool. These units are intended for use in a temperature-controlled environment less than 75°F and 55% relative humidity. They are suitable for commercial settings, allowing customers easy access to chilled items. The refrigeration system maintains a temperature between 33°F and 40°F, ensuring food safety.

Important Technical Specifications

The manual covers several models:

  • 224BHAC36, 224BHAC51, 224BHAC63, 224BHAC75
  • 224WHAC36, 224WHAC51, 224WHAC63, 224WHAC75
  • 224BHAC28, 224WHAC28

These units operate on standard electrical voltage and require a grounded, properly-sized electrical outlet with appropriate over-current protection. The unit should have its own dedicated outlet and not use extension cords. The electrical cord should not be resting on or against the electrical cord.

The refrigeration system is factory-set to run at optimum temperatures for food safety. The temperature is controlled by a digital system with "SET" and arrow buttons for adjustment. The display flashes the current minimum temperature when "SET" is held for 1 second. The cabinet temperature will fluctuate up to +5.4 degrees over the set minimum temperature as the compressor runs and shuts off. Setting the temperature too high will result in unsafe maximum temperatures and possible health code violations.

Usage Features

Installation: The unit must be placed on a strong and leveled surface. If the surface is uneven, the unit may be noisy. The unit should be installed in an indoor, well-ventilated area away from doors, air ducts, and fans. For best performance, maintain 6" of clearance on the back of the unit at all times. Do not use outdoors. Avoid direct sunlight.

High humidity can cause rust and decrease efficiency. Dust collected on the condenser coil may cause unit malfunction. Malfunction due to high ambient temperatures, humidity, or improperly maintained condenser coil will void the warranty.

The unit should be located away from heat and moisture-generating equipment. High ambient temperatures may cause the compressor to malfunction. Malfunction due to high ambient temperatures and humidity will void the warranty.

Adjusting the Temperature: The refrigerator is factory-set to run at optimum temperatures for food safety and should require no adjustments. Refrigerators are set to cycle between a minimum temperature of 33°F and a maximum temperature of 40°F.

To adjust the temperature, press the "SET" button to display the current minimum temperature. Use the arrow buttons to adjust the minimum temperature you want it to run at. Press "SET" again to save your settings.

Running a Manual Defrost Cycle: The unit is pre-programmed to run automatic defrost cycles at preset intervals. However, if you would like to run a manual defrost cycle at any time, press the defrost button (snowflake symbol and down arrow) for approximately 3 seconds. Repeat to stop the defrost cycle.

Maintenance Features

Defrost System: Refrigerator coils are kept below the freezing point (32 degrees Fahrenheit). During compressor down-time, the evaporator fan continues to circulate air through the evaporator coil. This air circulation raises the coil temperature above the freezing point, melting any accumulated frost. Run-off water is drained into the evaporator pan and evaporated. Automatic defrost timers automatically initiate at pre-set intervals and for a pre-determined duration.

Loading Product: Do not block the air duct / fan at the top of the unit. Maintain a minimum of 4" of clearance between products and the fan at all times. Do not block return air flow in the front of the unit. Ensure all shelves are sitting level and properly secured before loading products. Do not store flammable and explosive gas or liquids inside the unit.

Cleaning the Condenser Coil: For efficient operation, keep the condenser surface free of dust, dirt, and lint. It is recommended to clean the condenser coil at least once per month. Clean the condenser with a commercial condenser coil cleaner, available from any kitchen equipment retailer.

Cleaning the Fan Blades and Motor: If necessary, clean the fan blades and motor with a soft cloth. If it is necessary to wash the fan blades, cover the fan motor to prevent moisture damage.

Cleaning the Interior of Unit: When cleaning the cabinet interior, use a solvent of warm water and mild soap. Do not use steel wool, caustic soap, abrasive cleaners, or bleach that may damage the interior finish. Periodically remove the shelves and shelf brackets from the unit, and clean them with a mild soap and warm water.

Troubleshooting: The manual provides a troubleshooting guide for common issues:

  • The Unit is Making Noise Under the Bottom Shelf: Fan blade is broken -> Replace fan blade.
  • The Unit is not Cooling:
    • Unit is turned off. -> Turn unit on.
    • Defrost cycle is running. -> End defrost cycle.
    • Refrigerant leaking. -> Contact a licensed service technician.
  • High Cabinet Temperature Caused by Weak Air Flow:
    • Evaporator coil is frosted over. -> Run a manual defrost cycle.
    • Fan is damaged. -> Replace the fan.
    • The set point on the controller is too high. -> Set the controller to a lower temperature. The set temperature is the lowest temperature the refrigerator will reach.
    • Air flow is blocked by product. -> Rearrange or remove product to allow for complete air flow.
  • High Cabinet Temperature with Normal Air Flow:
    • Refrigerant leaking. -> Contact a licensed service technician.
    • The set point on the controller is too high. -> Set the controller to a lower temperature. The set temperature is the lowest temperature the refrigerator will reach.
    • Expansion valve failed. -> Contact a licensed service technician.
    • The air curtain is being disturbed by strong air flow. -> Make sure the cabinet is located away from doors, windows, and other air vents.
    • High ambient temperature or humidity. -> This refrigerator is designed to perform in temperature-controlled environment up to 75°F and 65% relative humidity.
  • Cabinet Temperature is Fluctuating:
    • Condenser coil is dirty. -> Clean the condenser coil.
    • Unit has improper air flow. -> Make sure the unit has at least 6" of clearance on the back and that the front vents are not obstructed.
    • Expansion valve blocked or failed. -> Contact a licensed service technician.
    • Temperature controller failed. -> Contact a licensed service technician.

Limited Service Warranty: Avantco Refrigeration offers a limited service warranty valid only in the Contiguous United States.

  • 3 Year Parts and Labor Warranty: Applies to new Avantco Refrigeration units, that such equipment will be free from defects in material and workmanship for a period of 3 years from the original date of delivery. Valid only in the Contiguous United States. The 3 year parts and labor warranty applies only to the following series: Z-Series, ZPT, ZUC, ZWT.
  • 2 Year Parts and Labor Warranty: Applies to new Avantco Refrigeration units, that such equipment will be free from defects in material and workmanship for a period of 2 years from the original date of delivery. Valid only in the Contiguous United States. The 2 year parts and labor warranty applies only to the following series: CPSS, SSPPT, SS-Series, SSPT, SSCFT, SSUC, SSUD, SSWD, SSWT.
  • 1 Year Parts and Labor Warranty: Applies to new Avantco Refrigeration units, that such equipment will be free from defects in material and workmanship for a period of 1 year from the original date of delivery. Valid only in the Contiguous United States. The 1 year parts and labor warranty applies only to the following series: APPT, APT, A-Series, AU, AWT, BC, BCD, BCR, CAC, CBE, CPW, GD4C, GDC, GDICE, GDS, GDW, HAC, MC, MCAC, MAC, VAC, UWD. In addition, the 2 year warranty applies to items of the following series sold with stainless steel exteriors only: GF, HBB, UBB, UDD, DLC, UWD.
  • 5 Year Compressor Warranty: In addition to the applicable parts and labor warranty above, Avantco Refrigeration warrant the compressor part only on all named series above to be free of defects in material and workmanship for a period of 5 years from the original date of delivery.

What This Warranty Does Not Cover: Avantco Refrigeration will not warrant coverage for component failure or other damages that arise under the following conditions:

  • Failure to install and/or use the unit within proper operating conditions specified by Avantco Refrigeration. This includes installation in any and all outdoor or mobile applications.
  • Failure to properly maintain the unit. This includes, but is not limited to, basic preventative maintenance like cleaning the condenser coil.
  • Installation in non-commercial or residential applications. Because Avantco is a commercial brand intended to be installed in a commercial setting, units installed in a residence are not covered under warranty.
  • Contact your authorized dealer for assistance.
  • Products sold or used outside of the Contiguous United States.
  • Any damage that occurs as a result of negligence or improper handling.
  • Overloading or improper loading of the unit in a manner that prevents proper airflow.
  • Wireless monitoring hardware installed by an authorized dealer.
  • Additionally, no claims can be made against this warranty for spoilage of products, loss of sales or profits, or any other consequential damages. Normal wear type parts, such as light bulbs and gaskets, are not included in warranty coverage.

For Warranty Inquiries or Service: This warranty is only valid on equipment purchased from an authorized dealer. A list of authorized dealers for your state can be found by going to www.AvantcoRefrigeration.com.

  • Call 1-800-678-5517 for service requests and warranty inquiries. Please have the model number, serial number, and order number/proof of purchase to obtain warranty service ready when calling.
  • The model and serial number are typically located on the rear or side of the unit, or inside the door on the left-hand side.

Failure to contact Avantco Refrigeration prior to obtaining equipment service may void your warranty.

Food Truck and Outdoor Commercial Use Warranty: Valid only in the Contiguous United States. Avantco Refrigeration warrants new equipment sold to food trucks and commercial customers that have installed the unit outdoors to be operational upon delivery and proper installation, not to exceed a period of 30 days from the date of delivery. Food Trucks must be located in a permanent address with the unit easily accessible for service. Outdoor use must be covered and installed in a permanent outdoor kitchen, bar, or service area. This warranty does not cover issues caused by a lack of ventilation, overheating, or excessive humidity. Contact your authorized place of purchase for assistance. A list of authorized dealers can be found at www.AvantcoRefrigeration.com.

Avantco 224BHAC36 Specifications

General IconGeneral
BrandAvantco
Model224BHAC36
CategoryMerchandiser
LanguageEnglish

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