Avaya G450 - Installing And Upgrading Manual

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Installing and Upgrading the Avaya

G450 Media Gateway

03-602054

Issue 2

June 2008

Table of Contents

Default Chapter3
- Table of Contents3
- About this Book13
Chapter 1: Before You Install19
- Before Going to Site19
- Site Requirements24
- Package Contents26
  - Removing Power Supply Units27
  - Unpacking and Checking Package Contents27
Chapter 2: Installing the Avaya G450 Media Gateway29
- Step 1: Mounting the G450 Chassis29
- Step 2: Installing the Power Supply Units33
- Step 3: Installing the Media Modules34
- Step 4: Attaching Ground Conductors40
- Step 5: Connecting Power to the G45044
  - PWR LED Indications45
Chapter 3: Connecting Devices47
- Step 1: Connecting Data and Voice Devices47
- Step 2: Installing Circuit Protection56
- Step 3: Connecting to the Wide Area Network (WAN)57
  - Connecting a WAN to the G45057
  - Connecting an External Router to the G45058
- Step 4: Installing the Coupled Bonding Conductor58
  - Installing the CBC59
- Step 5: Installing the Avaya Partner Contact Closure Adjunct59
  - Installing the Contact Closure59
- Step 6: Installing an 808A Emergency Transfer Panel and Associated Telephones60
Chapter 4: Connecting and Enabling a Modem for Remote Access63
- Connecting and Enabling a Modem (G450 Without S8300)63
- Connecting and Enabling a USB Modem (G450 with S8300)74
Chapter 5: Configuring the G45081
Chapter 6: After Installation83
- Step 1: Testing the Installation83
- Step 2: Removing the Installation Equipment85
Chapter 7: Adding Media Modules and Devices87
- Adding a Media Module87
  - Adding Voice Modules87
  - Adding WAN Modules87
- Adding a LAN Device88
  - Configuring the LAN Device on the G45088
    - Recording LAN Information for Software Configuration88
  - Testing the LAN Device88
- Adding a Telephone89
- Adding a Trunk90
- Adding a WAN Line91
- Adding an Avaya Partner Contact Closure Adjunct92
Chapter 8: Upgrading and Replacing Field Replaceable Units93
- Adding or Removing G450 Main Board Modules93
  - Removing and Inserting the G450 Main Board93
  - Adding or Removing Voip Modules: MP20 and MP8094
- Replacing the Fan Tray96
- Replacing a Power Supply Unit97
Chapter 9: Upgrading the Avaya Communication Manager Software99
- Upgrading the Software Using a CD-ROM Drive99
  - Local Configuration with S8300 Media Gateway99
- Upgrading the Software Without a CD-ROM Drive100
  - Remote Configuration100
- Performing the Upgrade100
Chapter 10: Upgrading the G450 Firmware101
- Upgrading G450 Firmware Using Avaya Software Update Manager101
- Upgrading G450 Firmware from the Primary Controller102
- Upgrading G450 Firmware Using Gateway Installation Wizard (GIW)102
- Upgrading G450 Firmware and Avaya Communication Manager Software Using Avaya Installation Wizard (IW)103
- Upgrading G450 Firmware Using the CLI Via FTP/TFTP104
- Upgrading G450 Firmware Using the CLI Via a USB Device111
Chapter 11: Upgrading IP Phone Configuration and Firmware Files113
- Administering the Upgrade114
  - Upgrading the IP Telephone115
- TFTP IP Telephone Upgrade Examples116
  - Upgrading the 4602SW and 4602D Phones117
  - Upgrading 4620 IP Phones after the Script Files Are Already Stored in NVRAM119
- Failure Scenarios and Repair Actions120
- Upgrading Considerations121
Chapter 12: Backing up and Restoring the G450123
Chapter 13: Troubleshooting125
- One Telephone Stops Working125
  - Identifying the Problem When One Phone Stops Working125
- Several Telephones Stop Working126
  - Identifying the Problem When Several Phones Stop Working126
- No Power on the G450126
- A Trunk Stops Working126
- A WAN Line Stops Working127
- CLI Is Not Accessible127
Appendix A: Front Panel Description131
- The Front Panel of the Avaya G450 Media Gateway Chassis Without Media Modules131
- The Front Panel of the Avaya S8300 Server134
  - S8300 Server Ports135
  - S8300 Server Port Leds135
- The Front Panel of the Avaya MM340 Media Module136
  - MM340 Ports136
  - MM340 Leds136
- The Front Panel of the Avaya MM342 Media Module137
  - MM342 Ports137
  - MM342 Leds137
- The Front Panel of the Avaya MM710 Media Module138
  - MM710 Ports138
  - MM710 Leds138
- The Front Panel of the Avaya MM711 Media Module139
  - MM711 Ports139
  - MM711 Leds140
- The Front Panel of the Avaya MM712 Media Module140
  - MM712 Ports140
  - MM712 Leds141
- The Front Panel of the Avaya MM714 Media Module141
  - MM714 Ports141
  - MM714 Leds142
- The Front Panel of the Avaya MM716 Media Module142
  - MM716 Ports143
  - MM716 Leds144
- The Front Panel of the Avaya MM717 Media Module144
  - MM717 Ports145
  - MM717 Leds146
- The Front Panel of the Avaya MM720 Media Module147
  - MM720 Ports147
  - MM720 Leds147
- The Front Panel of the Avaya MM722 Media Module148
  - MM722 Ports148
  - MM722 Leds148
Appendix B: Technical Specifications149
- G450 Media Gateway Specifications149
- Power Cord Specifications150
Appendix C: Running the Avaya Installation Wizard (Avaya IW)151
- Accessing Avaya IW151
- Preliminary Screens153
- MGC Configuration and Upgrade Options156
  - Configuring and Upgrading the Server156
- Upgrading an Existing MGC160
- Configuring the Primary Controller IP Addresses166
- Gateway Configuration173
- Firmware Configuration177
Appendix D: Running the Gateway Installation Wizard (GIW)209
- Running the Gateway Installation Wizard (GIW)209
  - Performing a Basic Configuration of the G450209
- Connect a Modem, if Necessary230
  - Connecting a Serial Modem230
  - Connecting a USB Modem231
- Test the Modem Connection231
  - Testing the Modem231
Appendix E: Power Supplies and Adjunct Systems233
- Typical Adjunct Power Connections234
- Typical Adjunct Power Connections End-To-End235
- Auxiliary Power for an Attendant Console235
  - Local and Phantom Power236
  - This Appendix Provides Information and Wiring Examples of Installation Procedures for Various237
- IA770 INTUITY AUDIX Messaging Application237
- INTUITY AUDIX LX Messaging System239
- Call Center239
  - About Avaya G450 Announcement Software239
- Uninterruptible Power Supply (UPS)242
  - UPS Models242
- Terminal Server Installation245
- Call Detail Recording (CDR)258
- Reliable Data Transport Tool (RDTT) Package261
- Printers262
- DS1/T1 CPE Loopback Jack263
- External Modems278
- Busy Tone Disconnect Equipment for Non-U.S. Installations280
- Music-On-Hold281
  - Installing a Non-FCC-Registered Music Source on a G450 Media Gateway281
  - Installing an FCC-Registered Music Source on a G450 Media Gateway284
    - Connecting an FCC-Registered Music-On-Hold Source to a G450 Using a KS-23395-L4 Coupler284
- Paging and Announcement Equipment285
  - Hooking up Loudspeaker Paging from a G450 Media Gateway285
- Adjunct Information Sources286
Appendix F: Information Checklists289
- Installer's Checklist290
- Serial Number and Login Information291
  - G450 Serial Number291
  - Logins291
- Quick Setup for G450 Media Gateway Processor (MGP)292
- Installation Site Information293
Appendix G: Equipment List295
- Index305

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