5. Trouble shooting
Problem
Possible Cause Action
Battery is running out
Impeller is jammed
Impeller is broken
Detach the filter basket and filter bag, and
clean them.
Replace a new filter sock.
Power off the cleaner and visually check the
gap in middle of the cleaner to see if the
impeller is jammed. you can use your hand
to rotate the impeller two circles to make the
impeller rotation looser.
WARNING! Make sure cleaner is power
off when servicing the cleaner.
Charge the battery again. Normally cleaner
can operate about 60 minutes after fully
charged.
When the filter bag is
full
Filter sock is damaged
Garbage flowing out from
the Transparent Suction
Head part
Garbage flow out from the
rear filter bag
Cleaner does not
capture the debris
Side pin broken Using the new V-Shape clip
Contact your dealer for impeller replacement.
Handle/pole connector
cannot be secured in
assembly
The charger is out of
order
WARNING! Using wrong charger will
result in damaging the cleaner /battery
and void the warranty.
Contact dealer for proper transformer.
Cleaner cannot be recharged
Battery is dead
WARNING! When you replace the bat-
tery, please contact the local dealers to
purchase the original lithium battery in
case that the electric cleaner is destroyed.
Contact dealer for battery replacement.
The soft rubber of rear impeller is like a
door in case the garbage in the filter bag will
flow backwards into impeller and the cover
of transparent suction head part.
The soft rubber of the
rear impeller is broken
5
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