Axis 200+ - Symptoms, Possible Causes and Remedial Actions

AXIS 200+ Users Manual Appendix A: Troubleshooting
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Symptoms, Possible Causes and Remedial Actions
Symptoms Possible causes Remedial actions
The AXIS 200+ cannot be
accessed from a Web
browser.
The Internet address is
already used.
To check that the Internet address for your AXIS 200+ is
unique:
1. Start a DOS window.
2. Type
ping x.x.x.x, where
x.x.x.x
is the Internet
address of the AXIS 200+.
The reply subsequently returned will provide some explana-
tion as to the cause of the problem. The possible replies can
be interpreted as follows:

bytes = 32 time = 2 ms...
The Internet address is already used and cannot be
used again. Obtain a new Internet address.

destination host unreachable
The AXIS 200+ is not within a reachable network node.
Obtain a new Internet address.

request timed out
This Internet address is not in use by anyone and is
available for use with your AXIS 200+.
The Internet address is
located within a different
subnet.
In Windows 95/98 or Windows NT, check that the Internet
address for your AXIS 200+ is within the same subnet as
your workstation by following these steps:
1. Click Start, Settings, Control Panel and Network.
2. Specify the TCP/IP adapter and click Properties. In
Properties, click IP Address.
3. Check that the first 3 numbers within the Internet address
of your AXIS 200+ matches the first 3 of your
workstation. If not, your AXIS 200+ is in a different subnet
and the Internet address cannot be set from this
workstation. Obtain a new Internet address.
In Windows 95, the ARP
table was empty when
you tried to set the
Internet address.
Ty p e
arp -a
to display the ARP table. If the ARP table is
empty, you must ping an existing unit on your network
before you can download the Internet address to the AXIS
200+ using ARP.
The CRON script is not
working.
Wait approximately one minute for the CRON script to
activate.