R
Ryan MooreJul 25, 2025
Why is my Axis Security Camera accessible locally but not externally?
- FfcarrollJul 26, 2025
There are several potential reasons why your Axis Security Camera is accessible locally but not externally: * **Firewall protection:** Your internet firewall might be blocking external access. Consult with your system administrator to check the firewall settings. * **Default routers required:** You may need to configure the default router settings. * **Internet site overload:** The internet site may be too heavily loaded. Use a script running on your web server to relay images from the camera to the internet. * **Firmware issues:** A firmware upgrade may have been interrupted or the firmware damaged. First, set the IP address using AXIS IP utility or ARP and Ping, then access the unit from a web browser and download the latest firmware.