Axis 215 PTZ User Manual (English)

Other manuals for Axis 215 PTZ

Datasheet2 pages

Installation Guide83 pages

Specifications4 pages

Specification2 pages

Questions and Answers:

R
Ryan MooreJul 25, 2025
Why is my Axis Security Camera accessible locally but not externally?
- F
  fcarrollJul 26, 2025
  There are several potential reasons why your Axis Security Camera is accessible locally but not externally: * **Firewall protection:** Your internet firewall might be blocking external access. Consult with your system administrator to check the firewall settings. * **Default routers required:** You may need to configure the default router settings. * **Internet site overload:** The internet site may be too heavily loaded. Use a script running on your web server to relay images from the camera to the internet. * **Firmware issues:** A firmware upgrade may have been interrupted or the firmware damaged. First, set the IP address using AXIS IP utility or ARP and Ping, then access the unit from a web browser and download the latest firmware.
D
Donald BeanJul 30, 2025
What to do if my Axis Security Camera cannot be accessed from a browser?
- C
  Carlos PetersonJul 30, 2025
  If you cannot access your Axis Security Camera from a browser, it could be due to: * **DHCP Issues:** The IP address may have been changed by DHCP. Move the camera to an isolated network or one without a DHCP or BOOTP server. * **Networking Problems:** There might be other networking issues. Test the network cable by connecting it to another network device, and then ping that device from your workstation.
T
taragriffinAug 4, 2025
What to do if I have problems setting the IP address of my Axis Security Camera?
- A
  Alexander HerreraAug 4, 2025
  If you're having trouble setting the IP address for your Axis Security Camera, consider these possibilities: * **Time Limit:** The IP address must be set within two minutes after powering on the device. Restart the server and try again using ARP Ping. * **Subnet Issues:** The camera might be on a different subnet. Contact your network administrator for an IP address on the same subnet as the computer you are performing the installation from. * **IP Address Conflict:** The IP address might already be in use. Obtain a new IP address and reinstall the unit.
J
Joshua WebsterAug 10, 2025
How to fix problems with the MPEG-4 format on my Axis Security Camera?
- D
  Daniel JohnsonAug 10, 2025
  If you're experiencing issues with the MPEG-4 format on your Axis Security Camera, here are a few things to check: * **No MPEG-4 Displayed:** Verify that the correct network interface is selected in the AMC control panel applet (network tab). * **No Multicast MPEG-4 Displayed:** Confirm with your network administrator that the multicast addresses used by the camera are valid for your network. * **Poor Rendering:** If text overlays are blurred or there are other rendering problems, enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet.
E
erinpatelAug 14, 2025
What to do if I cannot send notifications from my Axis Security Camera to a destination outside the local network?
- A
  Anthony NelsonAug 15, 2025
  If your Axis Security Camera cannot send notifications, uploads, or alarms to a destination outside the local network, it may be due to firewall protection. The camera can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server.
J
John WilsonAug 20, 2025
Why are no images displayed in the Web interface of my Axis Security Camera?
- A
  andrewcarterAug 20, 2025
  If no images are displayed in the web interface of your Axis Security Camera, and you are using Internet Explorer for Windows, the issue may be related to AMC (ActiveX controls). To enable the updating of images, set your web browser to allow ActiveX controls.

Axis 215 PTZ Specifications

General

Maximum resolution	704 x 576 pixels
Analog signal format system	PAL
Pan range	-170 - 170 °
Tilt angle range	0 - 180 °
Camera shutter speed	1/50000 - 8/5 s
Minimum illumination	0.3 lx
Sensor type	CCD
Optical sensor size	1/4 \
Digital zoom	4 x
Optical zoom	12 x
Focal length range	3.8 - 46 mm
Security algorithms	802.1x RADIUS
Video motion detection	Yes
Sample rate	8 kHz
Supported network protocols	IPv4/v6, HTTP, HTTPS, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS
Power requirements	12 V
Power over Ethernet (PoE)	No
Power consumption (typical)	14.5 W
Ethernet LAN (RJ-45) ports	1
Flash memory	8 MB
Internal memory	34 MB
Certification	EN 55022 Class B, EN 55024, EN 61000-3-2, EN 61000-3-3, EN 60950-1, FCC Part 15 Subpart B Class B, ICES-003 Class B, C-tick AS/NZS 3548 UL, CSA, CE
Operating temperature (T-T)	0 - 45 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Weight	730 g

Summary

About This Document

Safety Notices

Outlines hazard warnings and their implications for product usage.

Intellectual Property Rights

Details Axis AB's intellectual property related to the product.

Legal Considerations

Notes legal aspects regarding camera surveillance usage.

Electromagnetic Compatibility (EMC)

Information on compliance with EMC standards for radio frequency emissions.

Battery Replacement Safety

Precautions and guidelines for replacing the camera's real-time clock battery.

RoHS Compliance

States compliance with European and Chinese RoHS directives.

WEEE Directive Information

Information on the proper disposal of electrical and electronic equipment.

Accessing the Camera

Accessing from a browser

Steps to access the camera interface via a web browser.

Setting the root password

Procedure for setting the initial administrator password for security.

Accessing from the Internet

Instructions for accessing the camera remotely via the internet.

Live View Page Overview

Explanation of the Live View page interface and its controls.

Control Panel Functions

Details of settings available in the camera's control panel.

Viewer Control Elements

Description of buttons and features within the video viewer.

Alternative Video Stream Access Methods

Methods like Server Push, QuickTime, Java applet, and Still Image.

PTZ Control Queue

Manages access to Pan/Tilt/Zoom controls among multiple users.

Video and Audio Streams

Video Stream Types

Overview of Motion JPEG and MPEG-4 video stream formats.

Streaming MPEG-4 Content

Guide on configuring MPEG-4 streams with various protocols.

AXIS Media Control

Using AMC for live video and audio playback in Internet Explorer.

MPEG-4 Client Compatibility

Information on using external clients for MPEG-4 streams.

Audio Transmission (AXIS 215 PTZ only)

How audio is transmitted using Motion JPEG and MPEG-4.

Accessing Audio Streams (AXIS 215 PTZ only)

Methods to access audio streams via API or media players.

Setup and Configuration

Accessing Setup Tools

Steps to access the camera's configuration interface via a browser.

Video & Image Settings

Configuration options for image appearance and quality.

Overlay Settings

Customizing video with text, date, time, and images.

Video Stream Parameters

Settings for video stream duration and frame rate.

Overlay Image Upload

Procedure for uploading and applying custom overlay images.

Advanced Camera Lighting Settings

Brightness, sharpness, IR filter, and backlight compensation.

White Balance Configuration

Adjusting white balance for different lighting conditions.

Low Light Behavior Settings

Camera behavior in low illumination conditions.

Image Settings and Features

Auto focus and image freeze options.

MPEG-4 Profile and Level Settings

Configuring MPEG-4 video object types and ISMA compliance.

MPEG-4 Bit Rate Control

Managing bandwidth usage for MPEG-4 streams.

MJPEG Stream Optimization

Adjusting frame size for MJPEG streams to control bandwidth.

Audio Settings (AXIS 215 PTZ only)

Enabling Audio Functionality

Step to activate audio features on the camera.

Audio Channel Configuration

Settings for audio input and output channels.

Audio Input Details

Configuring microphone sensitivity, gain, and encoding.

Audio Output Settings

Adjusting speaker volume and output gain.

Advanced Audio Quality Settings

Enhancing audio with speech filter and noise cancellation.

Live View Configuration

Layout Customization Options

Choosing between Axis look, custom settings, or own home page.

Custom Settings Management

Modifying colors, images, banners, and logos.

Uploading Custom Web Files

Process for uploading custom HTML and image files.

Own Home Page Setup

Using uploaded web pages as the default camera interface.

Default Video and Viewer Preferences

Selecting default video format and viewer application.

Viewer Settings and Action Buttons

Configuring viewer toolbar, MPEG-4 decoder, and action buttons.

User Defined Links

Creating custom links for PTZ commands or VAPIX API.

HTML Examples and External Video

Integrating live video into web pages and using external sources.

PTZ Configuration

Preset Positions Setup

Defining and saving specific camera views for quick access.

Sequence Mode Operation

Automating camera movement through preset positions.

OSDI Zones Definition

Defining on-screen indicator zones for camera navigation.

Advanced Pan/Tilt/Zoom Limits

Restricting camera movement ranges.

Auto-flip and Movement Prediction

Features for continuous pan movement and predicting motion.

PTZ Controls and Calibration

Configuring shortcut buttons and calibrating area zoom.

PTZ Control Queue Management

Managing user access to PTZ controls.

Event Configuration

Event Servers Setup

Configuring servers for receiving event data and notifications.

Event Types Overview

Describing how events trigger actions.

Triggered Event Configuration

Setting up events triggered by external inputs or actions.

Pre-trigger and Post-trigger Buffers

Capturing images before and after an event trigger.

Scheduled Event Setup

Configuring events to occur at pre-set times.

Motion Detection Configuration

Setting up motion detection and defining detection windows.

Motion Detection Details

Detailed parameters for configuring motion detection sensitivity.

Port Status Monitoring (AXIS 215 PTZ only)

Checking the status of I/O ports for the AXIS 215 PTZ.

System Options

Security and User Authentication

Managing user access levels and authentication methods.

IP Address Filtering

Controlling access based on IP addresses.

Referrals and HTTPS Configuration

Preventing unauthorized embedding and enabling secure connections.

Certificate Management

Creating and installing SSL/TLS certificates for secure communication.

802.1X Network Admission Control

Network access control using IEEE 802.1X standard.

Date & Time Settings

Configuring the camera's date, time, and time zone.

Network TCP/IP Configuration

Setting up IP addresses, DHCP, and dynamic DNS.

Services Configuration

Enabling ARP/Ping, IP address change notifications, and Dynamic DNS.

Advanced TCP/IP Settings

DNS, NTP, and host name configurations.

Link-Local IPv4 and Port Settings

IPv4 addressing, HTTP/HTTPS ports, and NAT traversal.

FTP, RTSP, and Network Traffic Settings

Configuring file transfer, streaming, and bandwidth management.

SOCKS Proxy and QoS Settings

Using proxy servers and quality of service for network traffic.

SMTP Email Configuration

Setting up email notifications for events and errors.

SNMP and UPnP Settings

Configuring SNMP for network management and UPnP for device discovery.

RTP and Bonjour Support

Settings for real-time streaming and automatic device detection.

I/O Ports Configuration (AXIS 215 PTZ only)

Configuring digital inputs and transistor outputs.

Maintenance and Restart Options

Restarting, restoring, and upgrading the camera.

Backup and Restore Settings

Saving and restoring camera configuration parameters.

Support Overview and Logs

Accessing system status, logs, and reports for troubleshooting.

Scripting and Configuration Tools

Advanced customization using scripting and plain configuration.

Resetting to Factory Defaults

Procedures for returning the camera to its original settings.

Unit Connectors

I/O Terminal Connector (AXIS 215 PTZ only)

Interface for external devices like relays and sensors.

LED Indicator Functions

Status indicators for network, status, and power.

Power Connection Details

Information on connecting the camera's power adapter.

Troubleshooting

Firmware Checking and Updating

Verifying firmware version and performing updates.

Customer Services and Support Resources

Contacting support and accessing online resources.

Emergency Recovery Procedure

Steps to recover the camera after a failed firmware upgrade.

IP Address and Network Troubleshooting

Resolving issues related to IP address assignment and network connectivity.

Web Interface and Browser Issues

Troubleshooting problems with accessing the camera via web browser.

MPEG-4 Format and Display Problems

Addressing issues with MPEG-4 stream display and rendering.

Video Image Quality Issues

Resolving distorted colors, dark/light images, and poor rendering.

Audio Problems (AXIS 215 PTZ only)

Troubleshooting no audio, poor performance, and feedback issues.

Performance and Mechanical Problems

Diagnosing slow performance and PTZ mechanical issues.

Technical Specifications

Models and Image Sensor Details

Camera model variants and image sensor specifications.

Lens, View Angle, and Zoom

Optical and digital zoom capabilities and field of view.

Illumination, Pan/Tilt, and Speed

Minimum illumination, movement ranges, and speed limits.

Video Compression and Resolutions

Supported video compression formats and resolutions.

Frame Rate and Video Streaming

Frame rates for different formats and streaming capabilities.

Image Settings and PTZ Features

Image adjustment options and PTZ control features.

Shutter Time and Audio Specs

Camera shutter speed and audio input/output capabilities.

Security, User Management, and Events

Security features, user access levels, and event handling.

Connectors, Processors, and Power

Physical connectors, internal components, and power requirements.

Operating Conditions and Web Access

Environmental limits and web browser requirements.

System Integration and Protocols

Supported integration methods and network protocols.

Video Management Software and Accessories

Compatible software and optional accessories.

EMC Approvals and Dimensions

Compliance certifications and physical measurements.

File Sizes and Performance

File Size Specifications (PAL/NTSC)

Expected file sizes for different video resolutions.

General Performance Considerations

Factors affecting camera performance like bandwidth and CPU load.

System Optimization Tips

Methods to optimize system performance and bandwidth usage.

Motion JPEG Frame Rates

Test results for Motion JPEG stream frame rates.

MPEG-4 Frame Rates

Test results for MPEG-4 stream frame rates.

Bandwidth Usage Factors

Elements influencing the camera's bandwidth consumption.

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