AXISC1410MkIINetworkMiniSpeaker
Troubleshooting
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows
®
:
•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/vms.
Problemswithsoundles
Can’tuploadmediaclip
Thefollowingaudioclipformatsaresupported:
•auleformat,encodedinµ-lawandsampledwith8or16kHz.
•wavleformat,encodedinPCMaudio.Itsupportsencodingas8or16-bitmonoorstereoandsamplerateof8to48kHz.
•mp3leformat,inmonoorstereowithbitrateof64kbpsto320kbpsandsamplerateof8to48kHz.
Mediaclipsareplayedwithdifferentvolumes
Asoundleisrecordedwithacertaingain.Ifyouraudioclipshavebeencreatedwithdifferentgains,theywillbeplayedwitha
differentloudness.Makesurethatyouuseclipsthathavethesamegain.
Can’tconnectoverport8883withMQTToverSSL
Therewallblockstrafc
usingport8883asit’s
deemedinsecure.
Insomecasestheserver/brokermightnotprovideaspecicportforMQTTcommunication.Itmay
stillbepossibletouseMQTToveraportnormallyusedforHTTP/HTTPStrafc.
•Iftheserver/brokersupportsWebSocket/WebSocketSecure(WS/WSS),typicallyon
port443,usethisprotocolinstead.Checkwiththeserver/brokerprovidertoseeif
WS/WSSissupportedandwhichportandbasepathtouse.
•Iftheserver/brokersupportsALPN,theuseofMQTTcanbenegotiatedoveranopen
port,suchas443.Checkwithyourserver/brokerprovidertoseeifALPNissupported
andwhichALPNprotocolandporttouse.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheamountofneededbandwidth
(thebitrate)required.
Thefollowingfactorsarethemostimportanttoconsider:
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffectthegeneral
performance.
Contactsupport
Ifyouneedmorehelp,gotoaxis.com/support.
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