Axis S9002 Mk II - Page 22

AXISCameraStationS9002MkIIDesktopTerminal
Troubleshooting
Troubleshooting
CheckthecurrentBIOSversion
TocheckthecurrentBIOS:
1.Poweronthedevice.
2.WaituntilyouseetheAxissplashscreen.You’llseetheversionnumberabovethesplashscreen.
Performasystemrecovery
Externalrecovery
Ifthedevicehashadacompletesystemfailure,youmustusearecoveryimagetorecreatetheWindows®system.Todownloadthe
AXISRecoveryKit,contactAXISTechnicalSupportandsupplytheserialnumberofyourdevice.
1.DownloadtheAXISRecoveryKitandAXISISOtoUSBTool.
2.InsertaUSBdriveintoyourcomputer.
-UseaUSBdrivewithaminimumof16GBto32GB.
-TheUSBdrivewillbeformatted,andallexistingdatawillbeerased.
3.RuntheAXISISOtoUSBToolandfollowtheonscreeninstructions.
WritingdatatotheUSBdrivetakesapproximately10to15min.Don’tremovetheUSBdriveuntiltheprocessiscomplete.
4.AftertheISOtoUSBtooliscomplete,taketheUSBdriveandplugitintoyourdevice.
5.StartyourdeviceandbeforetheAXISsplashscreenappearspressF12.WerecommendthatyoutaptheF12keyrepeatedly
asthedevicebootsfast.
6.NavigatetoyourUSBdriveandpressENTER.ThesystembootsintotheAXISRecoveryKit.
ForexampleitshouldsayUEFI:Sandisk.
7.ClickReinstallOperatingSystem.
Therecoverytakesroughly10to15mintocomplete.Younddetailedinstructionsinthedownloadfortherecoverykit.
TroubleshootAXISCameraStation
ForinformationabouthowtotroubleshootAXISCameraStation,gototheAXISCameraStationusermanual.
22