Back to Basics Products, Inc., warrants your new
defects 90 days from the date of purchase. During this period, such defects will be
repaired or the product replaced at Back to Basics
discretion without charge. This
warranty does not cover exterior or interior finish or damage caused by misuse,
A purchase receipt or other proof of original purchase date may be required before
warranty service is rendered.
If a problem with this houseware item develops during or after the warranty period,
please contact Back to Basics Products, Inc., for service.
• Send a brief letter explaining the problem. Be sure to include your name,
address and phone number.
• For faster service, call 1.801.571.7349 or e-mail service@btbproducts.com.
• Most service problems are resolved with the replacement of a
the case, we will give you instructions for returning the unit.
Any appliance submitted for repair must be sent (transportation charges prepaid) to:
Back to Basics Products, Inc.
If you have any questions concerning the use or care of this product, or comments
regarding your experience with the product, please write a letter explaining the
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