Backyard Pro Patio Series - Troubleshooting

17
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Pilot won’t light
Note: Heater operates at
reduced eciency below
40ºF (5ºC)
Cylinder valve is closed Open valve
Blockage in orice or pilot
tube
Clean or replace orice or
pilot tube
Air in gas line
Open gas line and bleed it
(pressing control knob in) for
not more than 1 - 2 minutes
or unl you smell gas
Low gas pressure with
cylinder valve fully open
Turn cylinder valve OFF and
replace cylinder
Igniter fails
Use match to light pilot;
obtain new igniter and replace
Pilot won’t stay lit
Dirt built up around pilot Clean dirt from around pilot
Connecon between gas valve
and pilot assembly is loose
Tighten connecon and
perform leak check
Thermocouple is not
operang correctly
Replace thermocouple
Burner won’t light
Propane cylinder is frosted
over
Wait unl the propane
cylinder warms up and
becomes unfrosted
Blockage in orice Clear blockage
Control knob is not in ON
posion
Turn control knob to ON
Burner ame is low
Gas pressure is low
Turn cylinder valve OFF and
replace cylinder
Outdoor temperature is less
than 40ºF and tank is less
than 1/4 full
Use a full cylinder
Control knob fully ON
Check burner and orices for
blockage
Carbon build-up
Dirt or lm on reector and
burner screen
Clean reector and burner
screen
Thick black smoke
Remove blockage and clean
burner inside and outside