Once your card reader is connected to the internet and you have
initiated the download, the point of sale software should automatically
install on to the card reader. It may take a little while depending on the
speed of your connection, which is why we recommend using WiFi for
this step. Please allow enough time to download and install the app.
During the installation process you may be prompted by a ‘warning’
notication for a rmware update. This is a routine update – just let the
card reader carry on with the install.
If the software doesn’t auto-install, please contact:
Smartpay Touch Technical Support
0800 151 0399
Monday–Friday: 9-5pm
UK bank holidays: Closed
Email: supportsmartpaytouch@barclays.com
First steps
Installing your point of sale software
Smart tip
Worried that the installation process has stalled or not
worked? You can check the status of the download by
opening the PAXSTORE app on the device and going to
the section called ‘My Apps’.
Here you’ll be able to see the status of any download
and installation process. Any paused downloads can be
restarted from here.
Smartpay Touch
PAXSTORE
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