Product Identication Code (PID)
DX Products Ltd uses an identication code for all products.
Bathmate Hydropumps carry a unique 6 letter PID code, which
you will nd on the label of your hydropump. This code is your
assurance of authenticity and proof that you are buying a genuine
product not an inferior counterfeit copy. Please use your PID to
authenticate your product and register your warranty online at our
website: www.bathmatedirect.com/support
Troubleshooting Guide
PROBLEM LIKELY CAUSE REMEDY COMMENTS
No erection /
Partial erection
No vacuum
because of air
leak caused by
poor seal
Ensure pubic hair
is reasonably well
trimmed; remove
and clean valve
Problem is most often
associated with inexperience;
it resolves as you become
more adept at using the
device
Pulling of the skin
of the scrotum
Testicles too
close to sealing
area
Allow testicles to
soften by relaxing
in a warm bath or
shower for a few
minutes before
pumping
Contact customer support if
problem persists:
support@bathmatedirect.com
DISCOMFORT
OR PAIN
During pumping
Too rapid
pumping; pulling
of scrotal tissue
Slower pumping;
continue to use
device
Problem usually resolves as
you become more adept at
using the device
Redness,
irritation or
bruising
Too rapid
pumping; over
pumping
Slower pumping;
fewer pumps
Consult your doctor if this
problem persists past the rst
few practice sessions