BBPOS Chipper OTA - Error Messages and Solutions; Bluetooth and Connection Errors

BBPOS Chipper OTA v1.5
CONFIDENTIAL
BBPOS Limited © 2021
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4. Error Messages
Error Message
Suggested Action
Device disconnect BT before update finish.
Place the device close to the mobile phone.
Reset the device and try again
Device no response
Reset the device and try again
Device cannot re-connect after 5 min scanning.
Run the OTA again and check the firmware is
updated or not.
Bluetooth (error code - 3029).
Place the device close to the mobile phone.
Reset the device and try again
Bluetooth (error code - 30XX).
Place the device close to the mobile phone.
Reset the device and try again
BT connection timeout (01).
Place the device close to the mobile phone.
Reset the device and try again
BT connection timeout (02).
Place the device close to the mobile phone.
Reset the device and try again
Device fails to update - 1. not update to target
FW version
Use the latest Chipper OTA app and try again
Bluetooth 2.0 Disconnected.
Place the device close to the mobile phone.
Reset the device and try again