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BBPOS Chipper OTA - User Manual

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BBPOS Chipper OTA v1.5
CONFIDENTIAL
BBPOS Limited © 2021
User Manual
Chipper OTA
Date: December 31, 2021
Document Version Number: 1.5
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Summary

Introduction to Chipper OTA

Purpose of the Document

Explains the purpose of this document in helping users understand applications for updating Chipper series firmware.

Chipper OTA Functionality

How Chipper OTA Works

Describes how BBPOS developed standalone applications for Android, iOS, Windows, and Mac to update Chipper devices via Bluetooth or USB.

How to Upgrade Your Chipper

Upgrade Time Estimates by Platform

Provides expected time taken for firmware upgrades across different platforms like Android, iOS, Windows, and Mac.

Android and iOS Upgrade Initial Steps

Details initial steps for upgrading Chipper devices using Android/iOS apps, including setup and connection prerequisites.

Windows and Mac Upgrade Process

Download and Connection for Windows;Mac

Instructions for downloading the Chipper OTA application for Windows/Mac and connecting the device via USB cable.

Error Messages and Solutions

Bluetooth and Connection Errors

Common Bluetooth and connection errors during firmware updates, with suggested actions for resolution.

Device and Server Communication Errors

Errors related to device response, server communication, SSL, and network issues with suggested actions.

Firmware and Session Errors

Details errors like firmware not found, invalid sessions, and remote server issues with suggested actions.

BBPOS Chipper OTA Specifications

General IconGeneral
Device TypeCard Reader
ModelChipper OTA
ManufacturerBBPOS
ConnectivityBluetooth
Battery LifeUp to 8 hours
Charging Time2-3 hours
CompatibilityiOS, Android
Card TypesMagnetic Stripe, EMV Chip, NFC
Operating Temperature0°C to 50°C
Storage Temperature-20°C to 60°C

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