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Troubleshooting
If problems or irregularities occur while
using the phone, please refer to the
information in the following table. If a
particular problem cannot be solved using
the following information, please contact
the dealer where you purchased the
phone.
The phone cannot be turned on:
• Check whether the battery is correctly
inserted into the telephone.
• Check the battery status, charge the
battery for 24 hours or replace it, if
necessary (a six-month warranty
applies).
• Check whether the PIN code was
entered correctly.
If the PIN code is entered incorrectly
3 times, the SIM card will be blocked
and you will need the PUK code
(please contact your carrier for your
PUK code).
SIM card error:
• Dirt on the contact areas of the SIM
card? Clean the contact areas of the
SIM card.
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